23 October 2017
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Unless they engage better with customers, banks have no future

29 June 2017 | 6208 views | 0

Jonathan Charley, Deputy General Manager FS EMEA at SAP, talks about how banks can leverage real-time, data and customer experience to improve customer engagement – and the dangers they face if they don’t get better at engaging, as even their commodity businesses come under attack from new entrants.

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