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Data science is next phase of digital journey

18 November 2016 | 0

Mayank Mishra, Managing Director, Global Head Online Banking & Connectivity Services, Treasury and Trade Solutions, Citi, talks about how banks are progressing with digitalisation, from the first phase of mobile channels through to the next which will leverage data science to improve customer experience and drive new efficiencies, and looks at the likely evolution of banks’ role in innovation.

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