Mikko Pilkama, VP, Banking Services at CGI, discusses the findings of recent research into areas in which consumers and corporates are dissatisfied with banks, and talks about how banks can leverage the opportunity of open banking to better meet their customers' needs and fend off the threat of losing customer relationships to new entrants.
Sponsored | what does this mean?
This content has been created by the Finextra editorial team with inputs from subject matter experts at the funding sponsor.