21 February 2017
visit nextgenbanking.co.uk
« All videos

We need customer advocacy

11 January 2016 | 8294 views | 0

Jon Rutter, Director, EMEA Product Innovation & Partnerships, First Data discusses the role of a ‘customer-centric’ focus in innovation and how empathy is important in aiding customer success.

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Related company information

First Data Corporation

Related blogs

Create a blog about this story (membership required)
visit BNP paribas

Top topics

Most viewed Most shared
IBM and Visa join forces to turn billions of connected devices into points of saleIBM and Visa join forces to turn billions...
17100 views 11 comments | 53 tweets | 87 linkedin
Nesta launches £5 million Open API challengeNesta launches £5 million Open API ch...
10328 views comments | 21 tweets | 19 linkedin
Jaguar embeds payments into digital dashboardJaguar embeds payments into digital dashbo...
10234 views comments | 49 tweets | 57 linkedin
The fintech effect: Banks buy in to benefits of boosting financial well-beingThe fintech effect: Banks buy in to benefi...
9243 views comments | 17 tweets | 12 linkedin
Kevin the bot uses blockchain to offer insurance for P2P transactionsKevin the bot uses blockchain to offer ins...
8317 views comments | 17 tweets | 14 linkedin