Videos
Balancing SCA with customer experience

Balancing SCA with customer experience

07 Jul 2017

Jason Lane, Executive Vice President, Market Development Europe, Mastercard, discusses how to manage the requirement to reduce fraud, protect consumers and comply with PSD2’s strong customer authentication (SCA) provision, alongside the need to deliver frictionless payment experiences to customers.

Are financial services ready for biometrics?

Are financial services ready for biometrics?

07 Jul 2017

Bob Reany, Executive Vice President, Identity Solutions, Mastercard, talks about why – though passwords don’t work for either consumers or banks – more needs to be done to make biometrics truly fit for purpose in financial services, and outlines the need for frameworks around performance, usability, interoperability, security and privacy to underpin future biometric developments.

Virtual accounts enable new business models

Virtual accounts enable new business models

07 Jul 2017

Tim Martin, Product Manager, Cashfac, and Jeremy Light, Managing Director, Accenture Payments, talk about the rise of virtual accounts, how they enable banks to meet corporates’ evolving and individual needs, and how, alongside other key developments such as PSD2, they underpin exciting new business models.

Banks see the benefits of opening up

Banks see the benefits of opening up

06 Jul 2017

Martin Schorel, Founder, Owner of WTSS , discusses the evolution in banks’ thinking about PSD2, the insights banks need on the customer journey to drive up customer satisfaction, and the progress banks are making in collaborating with fintechs.

Engaging customers through digital

Engaging customers through digital

06 Jul 2017

Christian Westerhaus, Head of Product & Strategy, Institutional Cash Management, Deutsche Bank talks about the effect digital transformation has on traditional bank services and products. How the future is dependent on the use of digitalisation to enable banks’ to meet the demands of compliance and regulation, and use it to truly engage with their customers to meet and exceed their expectations.

The rise of the sharing economy

The rise of the sharing economy

06 Jul 2017

Mark Barnett, President, UK & Ireland, Mastercard, discusses how payments solutions providers need to facilitate interactions in the P2P world of the nascent but fast-growing sharing economy.

Bringing cross-border payments into the modern age

Bringing cross-border payments into the modern age

06 Jul 2017

Harry Newman, Head of Banking, SWIFT, talks about the challenges facing banks in the area of cross-border payments – including the need to balance ubiquity with the demands of compliance, and the role of collaboration between SWIFT, the banks, the fintechs and the national authorities to bring new correspondent banking solutions to market, and deliver a better, more predictable and more transparent service to corporates.

Collaboration critical to get ahead of fraudsters

Collaboration critical to get ahead of fraudsters

06 Jul 2017

Tony Wicks, Head of AML initiatives, SWIFT, Parth Desai, Founder & CEO, Pelican and Marios Kyriacou, Founder & Director, The Security Bureau, talk about the industry’s collaborative efforts to tackle cyber threats, the growing role of real-time forensics, AI and biometrics, and the importance of fighting insider as well as external threats.

Instant payments cause for new testing approach

Instant payments cause for new testing approach

06 Jul 2017

Volker Heinze, Head of Business Development, Unifits GmbH, tells us at EBAday in Dublin why rethinking your testing approach with instant payments is a good idea and how the additional features from instant payments makes it more difficult to test manually and needs IT support. Volker also explains how it is now different with ISO 20022 offering more opportunities with a reliable strategy for test automation.

The end game of liquidity

The end game of liquidity

05 Jul 2017

Joost Bergen, Managing Director, Cash Dynamics, and representing Reval, talks about solutions which enable corporates and banks to better understand and be more selective about their liquidity in the changing liquidity management environment.

How to make the most of PSD2

How to make the most of PSD2

05 Jul 2017

Christian Schaefer, Head of Payments, Corporate Cash Management at Deutsche Bank talks about banks' readiness to meet the requirements of PSD2. Banks are on course to deliver the first phase in Q1 of next year. They have more time to prepare to open up their bank infrastructure to third-parties and offer stronger authentication but they should be focused on this and the benefits it brings. There are new revenue generating services banks can offer, increasingly through partnerships with the fintech community.

PSD2 as a source of customer value

PSD2 as a source of customer value

04 Jul 2017

Alessandro Baroni, CMO, equensWorldline, talks about how PSD2 and access to accounts will impact banks’ revenue streams, customer ownership and competitive intelligence, the risk of viewing PSD2 as just a compliance exercise, and how financial institutions can turn PSD2 into an opportunity by embracing the move to open banking.