Videos
Research reveals new payments drivers

Research reveals new payments drivers

05 Oct 2017

Wim Raymaekers , Head of Banking Market and SWIFT gpi, SWIFT, introduces SWIFT’s new research with BCG, and talks about the changes payment platforms and processes are currently undergoing, the main drivers behind this and how the industry will evolve in the future.

A closer look at TIPs

A closer look at TIPs

05 Oct 2017

Jerry Norton, Vice President, Financial Services, CGI, talks about the ECB’s planned new settlement service TIPS, what this is designed to offer, why it is controversial, and the market’s reaction so far.

Fulfilling KYC and on-boarding obligations

Fulfilling KYC and on-boarding obligations

27 Sep 2017

Caitlin Sinclair, Senior Client & Commercial Strategist, KYC Managed Service, Thomson Reuters, talks about the evolution of KYC, the client, data and regulatory challenges that come with it and how, as a response, there has been a move towards more streamlined regulations to encourage the adoption of more widespread innovative solutions.

Blockchain no longer a concept

Blockchain no longer a concept

22 Sep 2017

Peter Jameson, co-head of Product Management, GTS EMEA at Bank of America Merrill Lynch, talks about the immediate and practical benefits of blockchain and how the industry is beginning to move towards a common set of standards for the implementation of blockchain in trade finance.

ISO 20022: The common language of choice

ISO 20022: The common language of choice

18 Sep 2017

Stephen Lindsay, Head of Standards, SWIFT, and Carlo Palmers, Head of Market Infrastructures, SWIFT, describe the state of play with ISO 20022 globally, the key success factors for adoption, and what market infrastructures specifically need from ISO 20022.

Setting the standard in an always on, digital world

Setting the standard in an always on, digital world

12 Sep 2017

Fabio Grignani, Senior Vice President and Chief Operating Officer, SIA, talks about how the increased volume of digital transactions and changing expectations of payments systems are impacting companies’ business continuity and demanding that they modernize their business architectures through innovation.

A recipe for quality customer experience

A recipe for quality customer experience

05 Sep 2017

Mike Plimsoll, Industry Marketing Director, Adobe, talks about how efficient use of data, creativity flow, effective processing and people interaction are the key ingredients for quality customer experience.

Experimentation and failure key for innovation

Experimentation and failure key for innovation

31 Aug 2017

Nektarios Liolios, Co-Founder & CEO of Startupbootcamp, and Anton Tomic Global Head of Financial Services Business Development, SAP, talk at the SAP Financial Services Forum about innovation and how it requires both an acceleration in engagement and investment, as well as a joining of forces between internal and external efforts to innovate.

Banking partners need common objectives

Banking partners need common objectives

30 Aug 2017

Jarkko Turunen, Head of Open Banking Development, Nordea, speaks at the SAP Financial Services Forum in London about what the main drivers for partner collaboration are, including cost reduction and client experience, which in turn is improved by boosting innovation with new and niche markets.

Digitalisation of the workforce

Digitalisation of the workforce

24 Aug 2017

Mark Adams, Head of Human Resources, HSBC, and Georgina Jarratt, Head of Transformation, HSBC, talk at the SAP Financial Services Forum about the role of people in digital transformation, the cultural challenges we can expect for the future and the skillsets required to accompany new digital technology.

Key drivers raise the bar in retail

Key drivers raise the bar in retail

09 Aug 2017

Aneet Morar, Head of Partnerships and Ecosystem Development, Lloyds Banking Group, talks at the SAP Financial Services Forum about how key drivers - regulation, technology disruption and new customer expectations - are changing the retail banking landscape, and what banks must do to do keep up as well as protect themselves.

Brexit and Trump: Regulatory change

Brexit and Trump: Regulatory change

08 Aug 2017

Alexander Robson, Thomson Reuters, talks to us about the direction the FCA is taking this year in respect to upcoming regulatory challenges such as Brexit, the changes in regulation we might see from Trump’s presidency, and further developments as a result of these issues.