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            <title>Latest Finextra Research Mobile &amp; online banking Headlines</title>
            <link>https://www.finextra.com/</link>
            <description>The Latest Financial IT Mobile &amp; online banking Headlines</description>
            <copyright>Copyright 2026 Finextra Research Ltd</copyright>
            <language>en-GB</language>
            <webMaster>contact@finextra.com (Finextra Contact)</webMaster>
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                <title>Amex launches business savings account</title>
                <link>https://www.finextra.com/newsarticle/48420/amex-launches-business-savings-account?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Thu, 17 Sep 2026 00:01:00 GMT</pubDate>
                <description>American Express has launched a business high-yield savings account designed to help users earn more on their deposits and manage their finances in one place.</description>
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                <title>Nubank launches deposit account in the US</title>
                <link>https://www.finextra.com/newsarticle/48397/nubank-launches-deposit-account-in-the-us?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Tue, 15 Sep 2026 00:01:00 GMT</pubDate>
                <description>Brazilian digital giant Nubank has launched in the US, rolling out a suite of products through a partnership with a sponsor bank.</description>
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                <title>Bank of Ireland and Stripe strike digital transformation deal</title>
                <link>https://www.finextra.com/newsarticle/48394/bank-of-ireland-and-stripe-strike-digital-transformation-deal?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Mon, 14 Sep 2026 11:18:00 GMT</pubDate>
                <description>Bank of Ireland (BoI) has announced a partnership with Irish payments fintech Stripe that the bank has described as a &quot;key milestone&quot; in its digital transformation programme.</description>
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                <title>NatWest hires former Ikea exec to lead customer experience and digital engagement</title>
                <link>https://www.finextra.com/newsarticle/48387/natwest-hires-former-ikea-exec-to-lead-customer-experience-and-digital-engagement?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Fri, 11 Sep 2026 14:29:00 GMT</pubDate>
                <description>NatWest has brought in banking outsider and Ikea executive Harsh Agarwal as manging director, customer experience and engagement.</description>
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                <title>How the banking industry can ensure vulnerable adults don’t remain underbanked</title>
                <link>https://www.finextra.com/newsarticle/48308/how-the-banking-industry-can-ensure-vulnerable-adults-dont-remain-underbanked?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Thu, 27 Aug 2026 13:00:00 GMT</pubDate>
                <description>The industry often lauds the success of new technologies and rapid advances in real-time payments, but, for some, these changes can create exclusion and leave the most vulnerable underbanked.</description>
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                <title>Lloyds customers suffer another app outage</title>
                <link>https://www.finextra.com/newsarticle/48310/lloyds-customers-suffer-another-app-outage?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Wed, 26 Aug 2026 16:07:00 GMT</pubDate>
                <description>Lloyds Banking Group customers have been hit with a second app outage in the space of a fortnight, with thousands of users reporting problems accessing their accounts.</description>
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                <title>Egypt&#39;s CIB scores preliminary approval for new digital bank</title>
                <link>https://www.finextra.com/newsarticle/48284/egypts-cib-scores-preliminary-approval-for-new-digital-bank?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Mon, 24 Aug 2026 00:01:00 GMT</pubDate>
                <description>Egypt&#39;s Commercial International Bank (CIB) has received preliminary regulatory approval to set up a digitally native offshoot.</description>
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                <title>Starling launches AI tools for customised services</title>
                <link>https://www.finextra.com/newsarticle/48276/starling-launches-ai-tools-for-customised-services?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Thu, 20 Aug 2026 12:07:00 GMT</pubDate>
                <description>UK-based neobank Starling has released a suite of AI tools for clients to design their own custom-made tools and services.</description>
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                <title>Monzo deploys backup bank in face of outage</title>
                <link>https://www.finextra.com/newsarticle/48272/monzo-deploys-backup-bank-in-face-of-outage?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Wed, 19 Aug 2026 14:15:00 GMT</pubDate>
                <description>Monzo says it has activated its independent backup bank after thousands of customers reported issues with accessing its app. The issue was resolved on Wednesday afternoon.</description>
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                <title>Mobile wallets gain traction in the UK</title>
                <link>https://www.finextra.com/newsarticle/48268/mobile-wallets-gain-traction-in-the-uk?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Wed, 19 Aug 2026 00:01:00 GMT</pubDate>
                <description>Cards continue to dominate UK payments but mobile wallets are increasingly popular, with nearly two thirds of the population registered with at least one provider, according to the latest industry data.</description>
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                <title>Lloyds customers suffer online and mobile outage</title>
                <link>https://www.finextra.com/newsarticle/48264/lloyds-customers-suffer-online-and-mobile-outage?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Tue, 18 Aug 2026 14:02:00 GMT</pubDate>
                <description>Lloyds, Halifax and Bank of Scotland customers reported problems accessing online and mobile services on Tuesday.</description>
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                <title>OCC rejects Bunq&#39;s bank charter application</title>
                <link>https://www.finextra.com/newsarticle/48220/occ-rejects-bunqs-bank-charter-application?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Mon, 10 Aug 2026 13:10:00 GMT</pubDate>
                <description>The Office of the Comptroller of the Currency (OCC) had rejected Dutch neobank Bunq&#39;s ​national bank charter application.</description>
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                <title>Police Federal Credit Union rolls out Mahalo digital banking tech</title>
                <link>https://www.finextra.com/pressarticle/110620/police-federal-credit-union-rolls-out-mahalo-digital-banking-tech?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Tue, 11 Aug 2026 17:41:00 GMT</pubDate>
                <description>Police Federal Credit Union (‘Police FCU’) has successfully launched the Mahalo BankingThoughtful Banking platform, completing its digital banking implementation in tandem with its core conversion to Corelation KeyStone. The credit union can now better align with evolving member expectations for real-time, convenient access to funds.</description>
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                <title>Eskimo adds stablecoin payments through Triple-A</title>
                <link>https://www.finextra.com/pressarticle/110677/eskimo-adds-stablecoin-payments-through-triple-a?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Wed, 19 Aug 2026 09:18:00 GMT</pubDate>
                <description>Eskimo, a leader in global travel eSIM services, today announces it has partnered with Triple-A, a global payment institution, to enable stablecoin payments when customers purchase its eSIM plans.</description>
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                <title>Yomo secures initial banking licence in Egypt</title>
                <link>https://www.finextra.com/pressarticle/110691/yomo-secures-initial-banking-licence-in-egypt?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/pressarticle/110691/yomo-secures-initial-banking-licence-in-egypt?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Thu, 20 Aug 2026 10:41:00 GMT</pubDate>
                <description>Commercial International Bank – Egypt (CIB) announces that the Bank received today preliminary approval from the Central Bank of Egypt to establish&#160;yomo digital bank, in line with Egypt&#39;s digital banks&#39; framework introduced in 2023.</description>
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                <title>Nationwide launches free credit score widget</title>
                <link>https://www.finextra.com/pressarticle/110699/nationwide-launches-free-credit-score-widget?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Thu, 20 Aug 2026 18:38:00 GMT</pubDate>
                <description>Nationwide has introduced a free credit score service that provides customers easy access to their credit rating.</description>
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                <title>Jack Henry signs Prevail Bank</title>
                <link>https://www.finextra.com/pressarticle/110700/jack-henry-signs-prevail-bank?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/pressarticle/110700/jack-henry-signs-prevail-bank?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Thu, 20 Aug 2026 21:05:00 GMT</pubDate>
                <description>Jack Henry (Nasdaq: JKHY) announced today that Prevail Bank has selected Jack Henry to help grow its business through modern technology, an open ecosystem, and continuous AI innovation.</description>
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                <title>Ericsson and MTN complete MoMo migration in African markets</title>
                <link>https://www.finextra.com/pressarticle/110705/ericsson-and-mtn-complete-momo-migration-in-african-markets?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/pressarticle/110705/ericsson-and-mtn-complete-momo-migration-in-african-markets?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Mon, 24 Aug 2026 11:44:00 GMT</pubDate>
                <description>Ericsson(NASDAQ: ERIC) and MTN Group Fintech have completed the Mobile Money (MoMo) Evolved Migration across key African markets, including Eswatini, Ghana, Rwanda and Uganda.</description>
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                <title>FE fundinfo extends Nexus into face-to-face client meetings with new mobile app</title>
                <link>https://www.finextra.com/pressarticle/110778/fe-fundinfo-extends-nexus-into-face-to-face-client-meetings-with-new-mobile-app?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/pressarticle/110778/fe-fundinfo-extends-nexus-into-face-to-face-client-meetings-with-new-mobile-app?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Wed, 02 Sep 2026 09:37:00 GMT</pubDate>
                <description>FE fundinfo today launched a mobile app for Nexus for Financial Advisers, opening up its AI-powered meeting support to face-to-face client meetings for the first time.</description>
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                <title>Freedom Credit Union taps Salus to help attract Gen Z and millennial members</title>
                <link>https://www.finextra.com/pressarticle/110814/freedom-credit-union-taps-salus-to-help-attract-gen-z-and-millennial-members?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/pressarticle/110814/freedom-credit-union-taps-salus-to-help-attract-gen-z-and-millennial-members?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Fri, 04 Sep 2026 11:33:00 GMT</pubDate>
                <description>Freedom Credit Union, a $764 million Massachusetts-based institution serving the greater Springfield area, has partnered with Salus to launch automated microloans. The initiative reflects Freedom’s strategic push to expand its offerings while attracting and retaining Gen Z and millennial members who are often drawn to fintechs.</description>
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                <title>Wells Fargo brings international money transfers to mobile app</title>
                <link>https://www.finextra.com/pressarticle/110919/wells-fargo-brings-international-money-transfers-to-mobile-app?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
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                <pubDate>Tue, 15 Sep 2026 18:05:00 GMT</pubDate>
                <description>Wells Fargo announced the nationwide launch of ExpressSend (1) Mobile, bringing its international money transfer service into the Wells Fargo Mobile app.(2)</description>
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                <title>CA next bank goes live with Avaloq mobile banking tech</title>
                <link>https://www.finextra.com/pressarticle/110930/ca-next-bank-goes-live-with-avaloq-mobile-banking-tech?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/pressarticle/110930/ca-next-bank-goes-live-with-avaloq-mobile-banking-tech?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Thu, 17 Sep 2026 13:29:00 GMT</pubDate>
                <description>Cr&#233;dit Agricole next bank (CA next bank) is the first in Switzerland to go live with Avaloq’s new Mobile Banking solution after piloting it for the Swiss market. Delivered in a scalable software-as-a-service (SaaS) model, the app offers a secure and intuitive mobile banking experience for the bank’s clients.</description>
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                <title>Lumin Digital signs Eclipse Bank</title>
                <link>https://www.finextra.com/pressarticle/110943/lumin-digital-signs-eclipse-bank?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/pressarticle/110943/lumin-digital-signs-eclipse-bank?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Thu, 17 Sep 2026 15:03:00 GMT</pubDate>
                <description>Lumin Digital, the Compounding Growth Platform for banks and credit unions, today announced that Eclipse Bank has selected Lumin as its new digital banking provider. The Louisville, Kentucky-based community bank will use Lumin’s cloud-native platform to deliver a more customized, frictionless digital experience for its retail and commercial banking customers.</description>
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                <title>Nubank appoints Circle&#39;s  Sarah Wilson chief legal officer</title>
                <link>https://www.finextra.com/pressarticle/110952/nubank-appoints-circles--sarah-wilson-chief-legal-officer?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/pressarticle/110952/nubank-appoints-circles--sarah-wilson-chief-legal-officer?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Fri, 18 Sep 2026 15:53:00 GMT</pubDate>
                <description>Nubank, the largest digital bank in Latin America, today announced the appointment of Sarah Wilson as Chief Legal Officer (CLO), effective September 28th.</description>
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                <title>What&#39;s the Right Level of Friction for Pay-by-Bank?</title>
                <link>https://www.finextra.com/videoarticle/3580/whats-the-right-level-of-friction-for-pay-by-bank?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/videoarticle/3580/whats-the-right-level-of-friction-for-pay-by-bank?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Thu, 06 Aug 2026 11:00:00 GMT</pubDate>
                <description>Joining FinextraTV at Payments Unleashed in London, Dean Wallace, Director, Consumer Payments Modernisation, ACI Worldwide discussed the evolution of pay-by-bank and some of the current obstacles. Wallace provided context to the growth, describing how many have tried to get rid of cards and pay-by-bank is perhaps the most succesful, but is still not an aggressive threat, given how ingrained cards still are. Looking at multi-rail environments, Wallace explains that the way that banks or cooperatives transition customers to new approaches and away from cards will define whether they stay loyal. He goes on to discuss the presence of friction and how some level allows a customer to feel safe, but too much will ruin the experience.</description>
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                <title>Treasury and Liquidity: How Do Traditional Corporates and Modern Platforms Differ?</title>
                <link>https://www.finextra.com/videoarticle/3576/treasury-and-liquidity-how-do-traditional-corporates-and-modern-platforms-differ?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/videoarticle/3576/treasury-and-liquidity-how-do-traditional-corporates-and-modern-platforms-differ?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Sat, 01 Aug 2026 11:00:00 GMT</pubDate>
                <description>Ahead of accepting an award at the Adam Smiths Awards in London, Anika Williams, Head of Treasury and Customer Payments Operations, Zalando Payments and Galina Kersten, EMEA Head of EMEA Head of Tech and Fintech Sales, Deutsche Bank joined FinextraTV. Williams began by contextualising the main differences between traditional corporate approaches to liquidity management and those of more modern digital platforms.  She disagreed with the idea of these functions being &#39;back office operations&#39; and explained why it is important to build treasury into the strategic planning for real growth. Kersten outlined a future of fintech firms and e-commerce platforms where a convergence will continue to grow as lines blur and each become much like the other - and both consider what this means for the future digital business in Europe.</description>
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                <title>How Multi-Currency Accounts and Tech Are Meeting Changing Customer Needs</title>
                <link>https://www.finextra.com/videoarticle/3531/how-multi-currency-accounts-and-tech-are-meeting-changing-customer-needs?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/videoarticle/3531/how-multi-currency-accounts-and-tech-are-meeting-changing-customer-needs?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Tue, 23 Jun 2026 12:00:00 GMT</pubDate>
                <description>Taking time out of the Temenos Community Forum, Jiři Kacerovský, Chief Data Officer, Commercni Banka, spoke to FinextraTV about changing bank priorities as consumers become continuously more digital-first. He said that as banks are reconsidering how best to reach those consumers - whether at a physical branch, on their phone or on the internet - and how to best offer multi-currency opportunities as cross-border needs continue to grow.</description>
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                <title>The Rise of Microfinance and Inclusion in African Payments</title>
                <link>https://www.finextra.com/videoarticle/3527/the-rise-of-microfinance-and-inclusion-in-african-payments?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/videoarticle/3527/the-rise-of-microfinance-and-inclusion-in-african-payments?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Wed, 17 Jun 2026 11:00:00 GMT</pubDate>
                <description>In Copenhagen at the Temenos Community Forum, Santhosh Rao, Managing Director, MEA, Temenos and Mitchell Elegbe, Group CEO, Interswitch joined FinextraTV to share their insights into the African financial market. Elegbe started by explaining why digital and mobile payments have been so quickly successful in Africa, with some suggestion that this is driven by a naturally youthful population. Equally, Elegbe said, this digital growth has been influenced by the need, in Africa, for better financial inclusion. Following on from this need for inclusion, Rao helped to contextualise the priorities of Microfinance institutions and how best to expand their reach.</description>
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                <title>Why Core Modernisation Can Never Be Fully Complete</title>
                <link>https://www.finextra.com/videoarticle/3524/why-core-modernisation-can-never-be-fully-complete?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/videoarticle/3524/why-core-modernisation-can-never-be-fully-complete?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Wed, 10 Jun 2026 11:00:00 GMT</pubDate>
                <description>Joining FinextraTV at the Temenos Community Forum, Rohit Chauhan, Chief Technology Officer, Temenos discussed the impact of composability on the ability to overcome technical debt. He explained the benefit of a gradual core modernisation, using composable modules, compared with standard, more aggressive approaches, enabling the &#39;blast radius&#39; of the problem to feel smaller. He emphasised the need to see modernisation as an ongoing process that should always be centred around the need to move forward to the next horizon. With this in consideration, Chauhan encourages a futurist style of thinking, with an eye on what will happen in the future, in order to begin adapting to it today.</description>
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                <title>Funding Your Local Club: Why Sports &amp; Wellbeing Need a Helping Hand</title>
                <link>https://www.finextra.com/videoarticle/3425/funding-your-local-club-why-sports--wellbeing-need-a-helping-hand?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/videoarticle/3425/funding-your-local-club-why-sports--wellbeing-need-a-helping-hand?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Wed, 03 Dec 2025 13:00:00 GMT</pubDate>
                <description>Joining FinextraTV, Andrew Smith, Founder and CEO, Sporta explained how a mission to save sports and wellbeing drove him from an RTGS and ClearBank history to a Sporta future. Defining how sports has influenced his life, wellbeing and his acceptance of a neurodiverse identity, Smith described the fraught state that local sports are in. Despite a larger social economic value, local sports clubs are regularly struggling for financial sustainability, a new  AI-first, challenger bank specialising in sports and wellbeing is the solution, Smith believes.</description>
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                <title>Better Than Bots: Why Humans &amp; Branches Still Define The Future of Banking</title>
                <link>https://www.finextra.com/videoarticle/3422/better-than-bots-why-humans--branches-still-define-the-future-of-banking?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/videoarticle/3422/better-than-bots-why-humans--branches-still-define-the-future-of-banking?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Thu, 27 Nov 2025 11:00:00 GMT</pubDate>
                <description>Joining FinextraTV, Joe Myers, Executive Vice President, Global Banking, Diebold Nixdorf asserted the belief that branch banking must stay and is, in fact, growing. Contextualising the rise in investment into new branches globally, Myers explained that people still need a human present when dealing with financial matters. Whether buying a car or getting a mortgage, Myers compares the digital and physical process to a roadway: you want to be able to get on and get off at your will. He says that when giving consumers the best experience possible, providing that choice to be digital when it suits them, and human when they need it, is essential. Myers equally references self-service channels and the use of digital innovations only when it provides automation of more mundane tasks - such as cash in, cash out and debit card applications - and, by result, gives human staff more time to provide valuable financial advice and support.</description>
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                <title>Why Banks Should Continue to Offer Both Physical Branches and Digital Functionality</title>
                <link>https://www.finextra.com/videoarticle/3416/why-banks-should-continue-to-offer-both-physical-branches-and-digital-functionality?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/videoarticle/3416/why-banks-should-continue-to-offer-both-physical-branches-and-digital-functionality?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Wed, 19 Nov 2025 11:00:00 GMT</pubDate>
                <description>In Paris at the SBS Summit 2025, Alun Williams, CEO, Swansea Building Society, spoke to FinextraTV about the customer demand that grew out of COVID and a desire to have greater access to financial data in real-time. This shift in immediacy and in the need for an alternative to physical access, prompted the speed of modernisation the industry has witnessed but, Williams said, this does not mean the end of physical branches and the takeover of digital-only accounts. Williams said that Swansea Building Society are actually opening new branches in 2026 and emphasised that banks should look to offer customers the choice of physical and digital, rather than forcing them down a path they did not choose.</description>
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                <title>Why Technology is No Longer a Challenge, and Strategy is the New Obstacle</title>
                <link>https://www.finextra.com/videoarticle/3384/why-technology-is-no-longer-a-challenge-and-strategy-is-the-new-obstacle?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/videoarticle/3384/why-technology-is-no-longer-a-challenge-and-strategy-is-the-new-obstacle?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Mon, 27 Oct 2025 16:30:00 GMT</pubDate>
                <description>At SBS Summit in Paris, Eric Bierry, CEO, SBS and Deputy CEO, 74Software joined FinextraTV to discuss how customer behaviour is changing. This behaviour, Bierry said, means that with evolutions in digital capabilities, technology is no longer a challenge but the mindset of the banks serving their customers is. Bierry emphasises that, within these strategies, the ability to retain a human element should be front-of-centre with a key part of this being hyper-personalisation. Here, Bierry describes the sometimes contrasting balance of customers need quality personalisation, whilst also requiring minimal KYC interruptions within their banking experience.</description>
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                <title>How Onboarding Automation Creates Inclusion, But AI Still Needs Strategic Oversight</title>
                <link>https://www.finextra.com/videoarticle/3372/how-onboarding-automation-creates-inclusion-but-ai-still-needs-strategic-oversight?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/videoarticle/3372/how-onboarding-automation-creates-inclusion-but-ai-still-needs-strategic-oversight?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Mon, 20 Oct 2025 13:00:00 GMT</pubDate>
                <description>Speaking to FinextraTV at Sibos in Frankfurt, Andy Schmidt, Vice President, Global Industry Lead - Banking, CGI, expressed his belief that one of the key value gains from AI is within the automation of onboarding processes. Schmidt explains how the automation of data collection, fraud detection and onboarding creates a more inclusive environment for mobile-first customers who are more reluctant to deal with physical branches and people. Noting a sustained rise in demand for digital acceleration, Schmidt outlines the vast benefits of AI, but warns against being lulled into a false sense of security, stressing the importance of human strategic oversight still being intrinsically involved.</description>
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                <title>Why Banks Need Direct Connectivity and Mobile Wallet Optimisation to Stay Ahead</title>
                <link>https://www.finextra.com/videoarticle/3368/why-banks-need-direct-connectivity-and-mobile-wallet-optimisation-to-stay-ahead?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/videoarticle/3368/why-banks-need-direct-connectivity-and-mobile-wallet-optimisation-to-stay-ahead?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Fri, 17 Oct 2025 10:00:00 GMT</pubDate>
                <description>Sharing insights into the cross-border landscape and sentiments at Sibos 2025 in Frankfurt, Stanley Wachs, Head of Europe and Africa, Dandelion Payments described how, as customers continue to expect more from their cross-border payment experience, banks are having to rethink their operational processes. Wachs explains how he has seen a shift from traditional correspondent banking models with multiple intermediaries towards a focus on direct connectivity and more efficiency, leading them to partner with Fintechs and, by extension, regain some of their market share. Another key part of these collaborations, he says, is the ability to be optimised for mobile wallets, which still provide fundamental access to the financial ecosystem for many across the world.</description>
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                <title>How A2A Innovation is Advancing The Fight Against Fraud</title>
                <link>https://www.finextra.com/videoarticle/3298/how-a2a-innovation-is-advancing-the-fight-against-fraud?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/videoarticle/3298/how-a2a-innovation-is-advancing-the-fight-against-fraud?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Wed, 23 Jul 2025 10:00:00 GMT</pubDate>
                <description>Speaking to FinextraTV in this interview, Helena Forest, EVP, Global Product &amp; Commercial, Real Time Payments, Mastercard and Luke Reynolds, SVP, Financial Crimes, Mastercard discuss the impact of fraud and payment scams and look to address their prevention. As well as covering the many forms of fraud, such as APP fraud and romance scams, Forest and Reynolds explore the innovations currently available to help reduce its impact. They provide an honest optimism whilst remaining aware of the existing complexities within fraud prevention, bringing attention to the impact of the latest account to account fraud prevention methods including risk-scoring and Mastercard&#39;s UK A2A Sandbox.</description>
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                <title>How Overcoming Payment Complexity is a Balance of Innovation &amp; Stability</title>
                <link>https://www.finextra.com/videoarticle/3312/how-overcoming-payment-complexity-is-a-balance-of-innovation--stability?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/videoarticle/3312/how-overcoming-payment-complexity-is-a-balance-of-innovation--stability?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Tue, 15 Jul 2025 16:00:00 GMT</pubDate>
                <description>In the middle of EBAday 2025 in Paris, Bana Akkad-Azhari,  Head of Treasury Services, BNY joined the FinextraTV studio to provide insights into the growing complexity in the payments industry, especially in what is now a 24/7 world. Explaining how banks need to not only advance their own processes, but find the partners that can enable the technological agility they need to keep up, Akkad-Azhari emphasises the need for the technology to be scalable and, eventually, automated. While seeing the end goal being the heightening of the customer experience, Akkad-Azhari also mentions that banks need to know how to balance innovation with stability.</description>
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                <title>Your Liveness Check Passed. So Why Is the Identity Still Fake?</title>
                <link>https://www.finextra.com/blogposting/32915/your-liveness-check-passed-so-why-is-the-identity-still-fake?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/blogposting/32915/your-liveness-check-passed-so-why-is-the-identity-still-fake?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Fri, 18 Sep 2026 19:56:17 GMT</pubDate>
                <description>Author: A finextra community member</description>
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                <title>The 2030 Blueprint: How Agentic AI and Quantum Infrastructure are Rewriting UK Open Finance</title>
                <link>https://www.finextra.com/blogposting/32914/the-2030-blueprint-how-agentic-ai-and-quantum-infrastructure-are-rewriting-uk-open-finance?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/blogposting/32914/the-2030-blueprint-how-agentic-ai-and-quantum-infrastructure-are-rewriting-uk-open-finance?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Fri, 18 Sep 2026 19:02:05 GMT</pubDate>
                <description>Author: A finextra community member</description>
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                <title>The &#163;79 Billion Horizon: Why the UK Credit Crunch Demands Responsive Open Banking Architecture</title>
                <link>https://www.finextra.com/blogposting/32913/the-79-billion-horizon-why-the-uk-credit-crunch-demands-responsive-open-banking-architecture?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/blogposting/32913/the-79-billion-horizon-why-the-uk-credit-crunch-demands-responsive-open-banking-architecture?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Fri, 18 Sep 2026 15:29:18 GMT</pubDate>
                <description>Author: A finextra community member</description>
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                <title>Seven questions for travel marketplace payout providers | 2026-09-17</title>
                <link>https://www.finextra.com/blogposting/32898/seven-questions-for-travel-marketplace-payout-providers--2026-09-17?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/blogposting/32898/seven-questions-for-travel-marketplace-payout-providers--2026-09-17?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Fri, 18 Sep 2026 15:01:29 GMT</pubDate>
                <description>Author: A finextra community member</description>
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                <title>The Resurgence Paradox: Why Fintech’s $116 Billion Rebound Belongs to Infrastructure, Not the App</title>
                <link>https://www.finextra.com/blogposting/32912/the-resurgence-paradox-why-fintechs-116-billion-rebound-belongs-to-infrastructure-not-the-app?utm_medium=rssfinextra&amp;utm_source=finextrafeed</link>
                <guid isPermaLink="true">https://www.finextra.com/blogposting/32912/the-resurgence-paradox-why-fintechs-116-billion-rebound-belongs-to-infrastructure-not-the-app?utm_medium=rssfinextra&amp;utm_source=finextrafeed</guid>
                <pubDate>Fri, 18 Sep 2026 14:44:13 GMT</pubDate>
                <description>Author: A finextra community member</description>
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