Resources
Filter by sector +
The electronic paper trail
Research
Research
06 Jul 2012

The electronic paper trail

The Kansas City Fed explores the relative costs of different retail payment methods

World Wealth report 2012
Research
Research
21 Jun 2012

World Wealth report 2012

Capgemini and RBC's 2012 World Wealth Report offers insights into the size, composition, geographic distribution, and investing behaviour of the world's population of high net worth individuals - those with US$1 million or more at their disposal for investing.

Competition in currency
Research
Research
01 Jun 2012

Competition in currency

Thomas L. Hogan, assistant professor of economics at West Texas A&M University, argues for re-introduction of decentralised currency production by competing private banks.

The social banker
Research
Research
30 May 2012

The social banker

KPMG shares social media lessons from banking insiders.

The customer experience index
Research
Research
30 Apr 2012

The customer experience index

Capgemini and Efma's ninth annual World Retail Banking Report shows long term relationship between banks and their customers at a crossroads.

The future of money
Research
Research
20 Apr 2012

The future of money

Tech experts interviewed by the Pew Research Centre believe that by 2020 many consumers will have embraced smart-device swiping for purchases, but some suspect financial companies will slow down the trend.

Digital tipping point
Research
Research
23 Mar 2012

Digital tipping point

PwC surveyed approximately 3000 banking customers in nine different markets to understand customers' needs, attitudes and behaviours to digital media.

It pays to innovate
Research
Research
27 Jan 2012

It pays to innovate

What next after Sepa? A comprehensive study of payments innovation in the European Union, the United States, Australia, and Canada.

Passwords are here to stay
Research
Research
17 Jan 2012

Passwords are here to stay

Despite countless attempts and near-universal desire to replace them, passwords are more widely used and firmly entrenched than ever.

Dialling up a storm
Research
Research
09 Nov 2011

Dialling up a storm

PwC explains how mobile payments will create the most significant revenue opportunities of the decade for financial institutions.

Mobile money co-dependencies
Research
Research
28 Sep 2011

Mobile money co-dependencies

Ernst & Young probes the big questions facing leaders of telcos, technology, retail and banking, as they consider opportunities in the mobile money space.

World Payments Report 2011
Research
Research
14 Sep 2011

World Payments Report 2011

Now in its seventh year, the World Payments Report (WPR) from Capgemini, The Royal Bank of Scotland (RBS), and Efma looks at how the global payments landscape is responding to shifts in economic and competitive conditions, advances in technology, increased regulatory pressure, and evolving customer demands.