It is essential to see Acceptance as not just about technology, says Capita, it also includes transformational changes to end-to-end business processes, taking the business users with you using a strong communications programme.
Do automation and Agile techniques complement each other, asks Capita
Capita identifies the business changes that face organisations as they prepare for the introduction of a single euro payments area.
Capita explains how to assure the success of Agile methodologies in a regulatory environment.
Capita underlines the benefits of using a managed service quality framework to measure IT success criteria against business outcomes.
Capita explores how commercial models are changing the face of testing.