AnchorBank renews and expands FundsXpress contract
20 June 2006 | 3045 views | 0
FundsXpress Financial Network, Inc., the premier provider of online financial services, and AnchorBank, a $4.3 billion asset financial institution headquartered in Madison, WI, today announced the renewal and expansion of their strategic partnership.
While AnchorBank already offered their account holders the fxBusiness Banking solution, the institution will soon extend its service line with the fx eBanking platform, bill payment and presentment, auto enrollment, check imaging and electronic statements. AnchorBank will also offer 24x7 Customer Support that provides online users around-the-clock access to customer service representatives, fxWealth Management for external transfers to and from accounts at other financial institutions, and FX Enhanced Reporting and Marketing Package for targeted messaging and customized reports.
"The outstanding quality of the FundsXpress products was definitely a factor in our decision to expand the relationship," said Napoleon Smith, project manager with AnchorBank. "Since launching fxBusiness Banking, our customer service center receives fewer phone calls from commercial account holders. The product is so user-friendly and easy to navigate that our customers simply do not need as much assistance."
"FundsXpress is committed to delivering best-in-class products and services to our clients so they can compete for and gain valuable market share," said Greg Constantine, FundsXpress executive vice president of client operations. "We are pleased to continue providing AnchorBank the tools they need to grow their business while ensuring their clients a superior online banking experience."