Amber Capital becomes Orange 5000th Mach 3D turret installation; Desktop Dialler launched
19 June 2006 | 1878 views | 0
Source: Orange Business Services - Trading Solutions
Amber Capital Investment Management, a leading investment advisory company, has installed the 5,000th Mach 3D turret, the high-performance turret from Orange Business Services - Trading Solutions. Orange Business Services - Trading Solutions (formerly Etrali) is the leading provider of unified communications solutions for the trading community.
Launched just over a year ago in March 2005, the Mach 3D turret has already racked up a stunning 5,000 sales globally.
Amber Capital, a NY-based registered investment advisor with over $2.5 billion in assets under management, deployed the Mach 3D turrets after Amber’s spin-off from French bank Societe Generale’s Corporate and Investment Banking arm in November of last year.
Michel Brogard, Managing Partner at Amber Capital said: "We are pleased to have installed the 5000th Mach 3D turret for Orange Business Services - Trading Solutions, and we wish them another 5,000. Orange Business Services - Trading Solutions made the transition to the new turret absolutely seamless, and the support has been excellent. The sleek, compact and elegant Mach 3D turrets integrate perfectly within Amber Capital’s technology platform."
The Mach 3D is the most sophisticated trading turret on the market today. It is the first turret to combine Time Division Multiplexing (TDM) and Voice over Internet Protocol (VoIP). Intelligent and highly programmable, it links seamlessly to desktop PCs to improve workflow support, and offers a wealth of innovative new technical features.
Dan Callahan, Vice President of Orange Business Services - Trading Solutions in the U.S., said: "We are thrilled that Amber Capital has installed the 5000th Mach 3D turret. We work closely with our customers in 1,300 trading rooms in over 48 countries to ensure that our turrets’ innovative computer telephony integration functions are tightly integrated with their needs."
The Orange Business Services - Trading Solutions Mach 3D turret is future-proof, designed to be adaptable to the ever-evolving trading room technology environment. Uniquely, Mach 3D does not force clients to make a choice between TDM and IP. They can start with TDM, and when they're ready, move to IP without having to make any changes to the turret.
Marie Anguera, Head of Global Products for Orange Business Services - Trading Solutions, said: "We have gained 5,000 Mach 3D turrets for Orange Business Services - Trading Solutions because it is such a perfect fit for financial services companies’ trading and organizational infrastructures. The Mach 3D enables users to see who is calling, allows them to identify different participants in conference calls, and eliminates acoustic feedback."
Separately, Orange Business Services - Trading Solutions announced today the launch of Desktop Dialler, its unique highlight-and-dial application.
Desktop Dialler is Orange Business Services - Trading Solutions’ latest computer telephony tool, enabling customers to simply point a mouse to a phone number on the screen then highlight it to dial.
Traders today have to manage a lot of screens on their desks, as well as a turret. Copying a number from one screen to paper and then dialling it is not an efficient use of their time. Desktop Dialler can dial numbers from any Windows application on their screens, such as a contact list, the Bloomberg directory, Outlook and Outlook Express, Lotus Notes, or Excel spreadsheets.
Thierry Charvet, global products head of marketing for Orange Business Services - Trading Solutions, says: "Desktop Dialler is unsurpassed in its convenience and ease of use. If you receive an email with a phone number at the bottom, you either just highlight it and call it using a user-defined shortcut, or right click on an icon, and Desktop Dialler calls it. It saves re-typing the number and prevents mistakes."
Desktop Dialler interprets brackets, dashes and spaces in phone numbers, removes them and dials the correct numbers automatically. It can even tell where you are calling from, so the dialling code is correct. Desktop Dialler also gives customers the fastest possible response time to incoming calls. Users of Lotus Notes and Outlook additionally benefit from two additional features: being able to dial directly from these applications using Desktop Dialler without having to highlight a number, and the ability to open the contact sheet for an incoming call.
Part of Orange Business Services - Trading Solutions’ CTI suite, Desktop Dialler is currently in beta testing with a number of financial services firms.
Oliver Bradford, software product manager, Orange Business Services - Trading Solutions, said: "Desktop Dialler gives traders a very simple, dial-anywhere tool that makes their lives dramatically easier. Our beta customers absolutely love it."