FOLK2FOLK, the UK’s leading peer-to-peer lending platform, is proud to announce its new Investor Portal, designed to provide a streamlined and more convenient experience for Investors.
The new Portal provides Investors with a secure, easy to use, online platform that enables them to manage their investments more efficiently, access important account information, and make informed investment decisions with greater ease from anywhere, at any time.
The new Portal launched quietly in BETA earlier this year, replacing a simple Portal FOLK2FOLK had in place since 2016. Since April, the new Portal has been open and in use for existing and new customers and has already received several improvements in response to customer feedback.
Roy Warren, Managing Director of FOLK2FOLK, said: "We are delighted at the positive customer response to our Investor Portal, which is a significant step forward in our commitment to providing our Investors with the best possible experience.
"We understand that our Investors are busy people, and we want to make investing with FOLK2FOLK as straightforward as possible.
“We listened to their feedback and designed the Portal to be intuitive, efficient, and user-friendly. It offers far greater functionality than our previous Portal and Investors can manage their investments with greater ease and transparency. We will continue to listen to feedback and evolve the Portal in response to customer need.
FOLK2FOLK is renowned for its friendly service as well as delivering consistent and strong returns for Investors. The launch of the Investor Portal is testament to the company’s ongoing dedication to delivering the best customer service it can.
"As has always been the case at FOLK2FOLK, we use tech to compliment the personal service we provide our customers, not replace it, and the new Portal has a key role to play in supporting that." Warren added.