First Federal Savings and Loan switches to Digital Insight Web banking system

Source: Digital Insight

Digital Insight Corp. (Nasdaq: DGIN), the leading online banking provider, announced today First Federal Savings and Loan Association of Charleston (First Federal), a subsidiary of First Financial Holdings, Inc. (Nasdaq: FFCH) with more than $2.5 billion in assets, has selected Digital Insight's consumer Internet Banking, Business Banking and Bill Payment and Presentment solutions to serve its growing base of more than 43,000 online banking users through 2009.

The agreement demonstrates the online banking provider's ability to help financial institutions compete and win in today's competitive market for on-demand financial services.

First Federal had been seeking a proven partner to help it grow and retain its online banking customer base and overcome the challenges of maintaining an in-house solution. First Federal selected Digital Insight's online solutions based on the company's wide array of advanced online self-service features to consumer and business banking users.

First Federal also cited Digital Insight's ability to interface with its core processing platform as another criterion in selecting Digital Insight's online solutions. Digital Insight maintains product interfaces to more than 100 core processing platforms, enabling it to seamlessly integrate its products and services with the core systems of a large number of financial institutions.

"We chose Digital Insight because the online channel is critically important to our growth strategy," said First Federal Senior Vice President of Technology A. J. Johnston. "As the market leader, Digital Insight enables us to deliver a wide array of best-of-breed online products and services to First Federal customers with the security, stability and reliability they want and deserve."

Through Digital Insight, First Federal's Personal Banking customers will have access to Bill Payment and Presentment, Online Statements, Check Imaging, Funds Transfer with Aggregation and Web Connect, a feature that enables Quicken and Microsoft Money users to seamlessly interact with their personal financial management software. In addition, First Federal will partner with Digital Insight to provide seamless secure online customer service with Co-Browse Support.

First Federal Business Banking customers will also have access to a myriad of features including Bill Payment and Presentment, Positive Pay, Check Imaging, online Payroll Service and Web Connect for Quickbooks users. In addition, business banking users will be able to utilize a single sign-on (SSO) capability to securely move between products and services within the solution without repeatedly logging in, which promotes greater speed and efficiency when using online offerings.

"We look forward to working with First Federal to deliver a superior online experience that helps them grow their business and better serve their customers," said Digital Insight Chairman, President and CEO Jeff Stiefler. "This agreement supports our long-held belief that the online channel is a strategic imperative for financial institutions and that outsourcing the execution of this channel is the most cost-effective, safest and most secure delivery model for all but the country's very largest banks."

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