Founded in 1917, Peoples Bank is a locally-owned, independent community bank with more than $422 million in assets and nine locations in central and west-central Iowa. The bank implemented SimpleNexus’ mobile lead engagement toolset, Nexus Engagement, and its from-anywhere mortgage point-of-sale (POS) product, Nexus Origination, to enhance the customer experience, originate mortgage loans more efficiently and improve referral strategies with real estate professionals.

“Our loan officers love using SimpleNexus because it is so intuitive. When a prospect begins a mortgage inquiry or application, the app prompts them to snap and upload pictures of the documentation needed to get them pre-qualified,” said Tracy Van Sickle, vice president, mortgage loan supervisor at Peoples Bank. “By automating time-consuming processes like chasing down documents and giving borrowers modern alternatives to scanning and faxing, SimpleNexus eliminates many of the pain points in the lending process, much to the delight of our customers and loan officers.”

Leveraging SimpleNexus’ native integrations with the bank’s mortgage loan origination system (LOS) and document provider has allowed Peoples Bank to streamline its document workflow by prompting borrowers to eSign standard disclosures and specialty documents alike. Additionally, quickly generating pre-qualification letters from the SimpleNexus mobile app and sharing them with agents has helped loan officers bolster referrals.

“The forward-thinking leaders at Peoples Bank understand the importance of technology and the central role it plays in consumers’ lives,” said Ben Miller, CEO of SimpleNexus. “It is an honor to support a bank that, like SimpleNexus, pursues innovation and is passionate about providing excellent service to homebuyers.”