"Initial feedback from our customers indicates our system is the most usable business online banking system they have seen in the market," said Joe Cooper, executive vice president of technology and operations for First Citizens Bank. "As a result of the Financial Fusion implementation, our call center volume is down and usage of advanced transaction services is up. Financial Fusion has been an invaluable partner in our online banking initiatives and we look forward to continuing our success together in the years to come."

The industry-leading Financial Fusion Server platform is host to both the consumer and business online banking systems at First Citizens Bank. Financial Fusion's Corporate Banking Solution provides First Citizens Bank customers access to a comprehensive feature set for cash management including Automated Clearing House (ACH) payments, domestic and international wires, cash concentration, lockbox and image-enabled positive pay, all in a single, easy-to-use interface. In addition, with the advanced provisioning tools provided by Financial Fusion, First Citizens Bank can easily tailor the experience of each customer segment and individual business to meet its specific needs.

"Leading financial organizations like First Citizens Bank demand the most flexible, feature-rich solutions in the industry," said Raj Nathan, Ph.D, senior vice president, Sybase. "We are happy to see that our ongoing investments in innovative online banking solutions are paying off through successful deployments of our solutions and their positive acceptance in the marketplace. This underscores the robust nature of our platform to meet the needs of the most sophisticated financial institutions."