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Sterling National Bank goes live with Cashfac's escrow account platform

Source: Cashfac

Sterling National Bank (“Sterling”), the wholly-owned operating bank subsidiary of Sterling Bancorp (NYSE: STL) and Cashfac, a leading global financial technology company specialising in operational cash management, are pleased to announce that Sterling has moved into production with their new Virtual Account Manager, delivered through Cashfac’s Software as a Service based Escrow Accounts platform.

This launch delivers a cloud based, fully supported solution enabling Sterling to provide customers with enhanced self-service options via Cashfac’s Virtual Account Manager platform. Sterling’s customers can now create and manage their own escrow accounts, streamline their receivables process and reduce processing delays and operational inefficiencies. By leveraging a self-service approach, Sterling is further automating its back-office, simplifying its operations, and eliminating many of the inefficiencies of a DDA based solution.

Richard Cummings, CEO at Cashfac commented: “We are delighted that Sterling National Bank’s new Virtual Account Manager solution is now live. Our collaborative partnership demonstrates that despite the challenging operating environment, banks are continuing to partner with Fintechs to deliver innovation, improve customer service and reduce operational processes with minimum disruption. We look forward to continuing to support Sterling’s strategy of delivering a superior digital experience for their customers.”

Mike LaCava, Senior Managing Director Enterprise Product Management at Sterling National Bank, added: “We are very pleased with the results that were achieved with our pilot clients and are excited to offer our Virtual Account Manager to a broader audience. The digital and self-service benefits have been very well received and are already providing great value to our clients and to the bank. Our relationship with Cashfac has been a true partnership working jointly to deliver on this successful product offering.”

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