Fidelity Bank upgrades credit card offering for local businesses with Corserv

Fidelity Bank, a fourth-generation family-owned bank, abides by a simple promise: To create a better future by acting with courage and integrity alongside its customers and in the communities in which it serves. With this in mind, Fidelity sought to enhance its credit card offering capabilities and provide a customized experience for its commercial and business customers.

“Our customers, especially our commercial and business customers, wanted a competitive credit card option with local service,” said Jason West, SVP/ Director of Payments and Commercial Services at Fidelity Bank. “Corserv’s Account Issuer Program lets us provide attractive credit card products while keeping the interchange, loan interest, and fees in our bank. Corserv’s business and commercial cards enable us to compete with the largest banks by way of self-service spend controls, virtual cards, support for ePayables, and an integrated expense reporting system.”

“We created the Account Issuer Program to enable banks like Fidelity to own their credit card financials while providing local service and getting access to their customer data without adding staff”, said Anil Goyal, President of Corserv. “Fidelity Bank is using our program to meet the customer demand for flexible credit cards that also increase Fidelity’s non-interest income from interchange. We look forward to working with Fidelity to market and service credit card products for their local customers.”