Alexandria, La.-based Red River Bank is currently growing and expanding into additional markets throughout Louisiana. The bank wanted a technology solution that would enhance the lending process, delivering greater productivity and consistency. After thoroughly vetting several providers, the bank selected Teslar Software because of the fintech’s hands-on approach to customer service and their system’s sophisticated customization. The bank is starting with Teslar’s exceptions and construction loan management technology and plans to later implement the comprehensive suite so that all loan processes will run through Teslar.

“Teslar Software’s dedication to supporting their clients in not only successfully implementing the technology but optimizing the platform in the months and years to come was one of the key drivers of our decision,” said Tammi Salazar, chief operating officer of Red River Bank. “Plus, the comprehensive and transparent nature of the platform is really attractive. Teslar’s full suite of modules flows well and integrates seamlessly, helping improve accuracy, quality and turnaround time on complex transactions.”

With Teslar, bank employees will have greater visibility into their customer relationships, enabling them to better serve their customers. Plus, the technology provides notifications based on loan type, which will help strengthen the bank’s compliance and risk posture.

“Red River Bank is an innovative institution that recognizes its technology strategy directly impacts its competitive stance,” said Joe Ehrhardt, CEO and founder of Teslar Software. “By partnering with us, Red River Bank is creating new efficiencies that improve the experience for lenders and borrowers alike. We look forward to supporting the bank as they continue their strong organic growth.”