As part of the cooperation between Credit Suisse and KLARA, a subsidiary of Swiss Post, private clients can now also benefit from open banking services for the first time. From today, private clients can make payments directly from their Credit Suisse account using the new ePost app from KLARA.

Credit Suisse and KLARA Business AG have been offering innovative solutions that create significant value for corporate clients through their partnership since 2019. These include the automatic exchange of payment information and online credit applications. Credit Suisse is one of Switzerland's first major banks to now extend its open banking services from the corporate clients to the private clients segment.

From today, private clients can link their Credit Suisse account to the ePost app developed by KLARA in order to execute payment transactions digitally from a single app.

Pay invoices directly from the ePost app
As a subsidiary of Swiss Post, KLARA is the development and operating partner of the new ePost service. Using the digital mailbox, users can receive their post, such as invoices, on their smartphones, providing them with paperless access anywhere and at any time. Intelligent folders and archives make it easy for users to clearly store all their documents. Hard copies of letters can be scanned swiftly using the app and added to the user's archives.

In order to pay invoices directly and without a separate login procedure, private clients of Credit Suisse can now link their accounts to the ePost app with a one-time opt-in process that allows them to initiate digital payments directly. KLARA's ePost app communicates with the online banking system of Credit Suisse based on the secure, standardized bLink interface. This simplifies payment transactions for private clients.

Anke Bridge Haux, Head of Digital Banking at Credit Suisse (Schweiz) AG, stated: "By offering open banking services, we are creating an integrated, personalized client experience. In partnership with KLARA, we are now providing our private clients with payment functions via interface technology. It is easy, seamless, secure, and available wherever clients need it on a day-to-day basis." Nicole Burth, Head of Communication Services at Swiss Post, and Renato Stalder, CEO of KLARA, are also pleased about the expansion of the cooperation into the private client segment: "We are proud to be working with Credit Suisse right from the start to offer a use case that delivers great benefits for clients."

Through the continuous expansion of their partnership, KLARA and Credit Suisse aim to simplify Swiss financial services by offering solutions for their corporate and private clients in areas where they generate clear value. The ePost app is also being adapted to user needs on an ongoing basis.