Source: Sun Life
Sun Life Financial's (NYSE, TSX: SLF) U.S. Group Insurance Division has introduced a new online disability claim submission system that allows customers to file paperless claims, while safeguarding privacy and confidentiality during the claims process.
The innovative system is designed to be the most flexible in the industry, allowing either the employer or employee to initiate the online claim.
The flexibility built into the system can also accommodate employers and employees who want to do part of the claim process online and part on paper. Systems behind the scenes match up the parts of each the claim while keeping all medical information confidential. Once a claim is submitted, employers and employees can track the claim's progress online.
"This is another tool that enhances our leadership in disability service," says Scott Beliveau, Vice President of Multiline Products for Sun Life Financial. "Our online claims system makes disability much easier for our customers to manage. Together with our international financial strength and broad selection of innovative products, our expertise in service makes Sun Life Financial the best choice for employers looking for the most value in Group Disability."
In addition to Online Claims, Sun Life Financial's U.S. Group Insurance customers can take advantage of other valuable eServices including online eligibility, online billing, paperless evidence of insurability, downloadable forms and electronic booklets.