Capco and Inbotiqa bids to improve back office productivity

Source: Capco

Capco, the global management and technology consultancy, and fintech Inbotiqa, an alumnus of the Barclays TechStars Accelerator programme, have announced a new partnership agreement around Inbotiqa’s YUDOmail workflow and analytics tool for back office and operations teams.

The partnership will enable Capco and Inbotiqa to co-market YUDOmail and provide implementation services for their respective clients.

Using data-driven analytics, YUDOmail improves productivity, reduces operational and reputational risk and provides the potential for new revenue growth. The combined email and workflow platform enables effective case management, collaboration and detailed management overviews. The platform offers particular benefits to facilitate more effective remote working within and across teams as firms assess new ways of working and accelerate their digital enablement, post-COVID.

By offering email optimization with metrics and AI capability, YUDOmail allows users to increase dramatically their same-day email response rates whilst reducing email volume with the introduction of auto-closure rules.

Rehaan Anjum, Partner at Capco, said:

“This strategic partnership with Inbotiqa offers opportunities for us to grow our technology offering to current and potential clients. Capco have already partnered with Inbotiqa on a number of successful pilot programmes, and we continue to see increasing demand from our clients to help them reduce operational costs via more effective solutions. Inbotiqa offers simple, smart, data-driven software, and Capco has the execution expertise to make this a natural partnership.”

Liza Russell, CEO of Inbotiqa,said:

“As a leading global management and technology consultancy, Capco has a deep understanding of the importance and benefits of intelligent business email to organisations. The partnership enables us to extend and broaden the range of clients our solution supports while also bolstering implementation and training capabilities as our user growth continues to accelerate.”

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