The user verification takes place completely online, with no more than two to three minutes to complete. It requires a smartphone with a camera, as during the process, the user is requested to take a short video of himself/herself and snap a picture of an identity document (ID/Passport).

The whole process of remote digital identity verification takes the user through easy-to-follow guided steps. This speeds up the onboarding by making it more efficient and ensures a seamless user experience. When all is said and done, it saves hours in manual review and unnecessary physical journey to authenticate a new user face-to-face.

The new remote identity verification process significantly reduces onboarding costs, while complying with all necessary cross-border regulations and requirements. "Remote verification tools such as ours are the ideal compromise between security and necessary level of compliance on one side and convenience of the customer on the other. We believe this app will provide our new clients with the desired comfort during the onboarding process," David Rintel, CEO of TrustPay, commented on the new technological improvement.