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Alior Bank taps Booksy platform for branch visit booking

Source: Alior Bank

Commencing from May 28, Alior Bank clients may book their visit to the given branch office through the Booksy system.

Not only is the service available for individual clients but also for micro-entrepreneurs who either wish or have to personally go to the outlet. This is the first project which results from the RBL_START #COVID-19 challenge announced by both Alior Bank and PZU in April 2020.

The exploit of the popular application, which is Booksy, represents the best example of a non-financial service that perfectly complements and enriches the way the bank operates. Within the “More Than a Bank” strategy there is a belief that alongside products and financing services of the highest quality, the banking Poles also need solutions aimed to increase the convenience of contact with the Bank. The joint agreement is also the result of a special challenge named RBL_START #COVID-19, which purpose served to find, in cooperation with start-ups, responses as to the effects of pandemics such as, for example, avoiding large clusters of people – says Marcin Jaszczuk, Vice-President of the board of Alior Bank.

Importantly, Alior Bank's individual clients as well as micro-entrepreneurs can arrange a visit to the Bank in order to settle matters such as, for example, opening or handling a personal or business account, taking a loan or credit, opening or closing a savings account, handling a mortgage, investments, and more. At the very beginning, the Booksy platform will be benefited from by people who want to have a go to any of their own branches in Warsaw, Cracow, or Wroclaw. Depending on how the interest in this solution grows, the list of branches and cities will be kept expanded; in the future, the service may also emerge in the Alior Mobile smartphone application.

Availability of Booksy at Alior Bank confirms that the use of our application by business constitutes an effective response to the new needs of clients from virtually every industry in this new reality. The Bank takes utter advantage of the platform's capabilities through offering, either, access to it for both individual clients and entrepreneurs, a very wide range of services, as well as the option allowing quick and convenient booking in social media channels and directly on Google. Once we have dreamed of decommissioning the queues, while nowadays it is demanded by our safety and health, and I am happy that Booksy effectively helps in achieving this goal - comments Stefan Batory, CEO Booksy.

Booksy is the world's most popular application, developed in Poland, when it comes to booking appointments. At present, it is used by over 7 million clients in Poland, Spain, Great Britain, South Africa, Brazil, and the USA. Booksy is a dynamically developing marketplace wherein clients may benefit from the constantly growing offer of services not only derived from the beauty segment. It constitutes another implementation executed in recent weeks at Alior Bank that allows clients dealing with the changes caused by the COVID-19 virus pandemic more easily.

We do hope that, as in the case of electronic signature, the Bank's entry into the Booksy platform will soon create a new standard for building relationships with clients, aimed at their maximum convenience. This solution fits perfectly into the vision of the Alior Bank branch as a place that provides clients with discretion and support in crucial issues for them – sums up Katarzyna Dziwulska, Managing Director of the sales division of the individual client segment at Alior Bank. 

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