The partnership will enable ASI Group's bank and credit union customers in the US and Latin America to quickly and easily add the powerful Finn AI banking chatbot to their online and mobile banking channels, helping to automate and scale self-service.

“This partnership adds enormous value to ASI's product suite and helps to further differentiate our digital banking service offering,” said Hernando Torress, CEO of ASI Group. “By integrating Finn AI’s industry leading AI chatbot, our bank clients can move more interactions into digital channels, improving service experience and driving efficiency.”

ASI Group provides core banking and digital banking software such as websites and apps to small and mid-sized banks and credit unions across the United States and Latin America. Conversational AI technology is especially critical in markets, such as Latin America, where the majority of consumers access their banking using mobile phones.

ASI will pre-integrate Finn AI’s chat banking technology into ASI’s Consumer Financial Gateway solution--that includes mobile and online banking as well as ASI's ABanks Cloud Core platform--to enable authenticated day-to-day banking actions. Banks and credit unions will also be able to reach and bank customers in new channels such as WhatsApp.

“In the current environment, convenient, automated, 24/7 self-service has never been more important for banks and credit unions,” said Jake Tyler, CEO of Finn AI. “But, a big challenge to adopting the sort of powerful AI technology that we offer has always been integrating with bank systems and channels. Our partnership with ASI Group, and pre-built integration into their online and mobile banking solutions, solves this problem and enables ASI clients to better and more efficiently serve customers in their channel of choice.”