Beginning today, banks, credit unions and financial institutions leveraging Visa APIs can enable Clinc’s voice-first digital banking technology for their credit card customers. Clinc offers a complete conversational AI solution with an industry leading 90% containment rate. The multi-language solution enables end users to converse with their bank account in a natural and conversational way with no special keywords, phrases to memorize or templated questions to learn.

Within a bank’s mobile app, using voice, digital banking users will be able to:

● Check balances, transactions and spending history
● Dispute transactions
● Turn card on/off
● Report and reissue lost/stolen cards
● Increase credit limit or open a new credit card
● Transfer money
● Pay bills
● Create payment plans
● Activate credit cards
● Check rewards programs
● Get help locating an ATM

“Our goal has always remained the same - to create technology that makes people’s lives easier,” said Lingjia Tang, Clinc co-founder and interim co-CEO. “Partnering with a leader like Visa is a milestone for Clinc, and this API integration is going to offer small and mid-size banks a similar experience that some of the largest banks in the world are using. This kind of capability and cutting-edge AI wouldn’t otherwise be accessible without Visa.”