Swedbank restructures; creates new digital banking and IT division

Source: Swedbank

Swedbank creates a new organisational structure in order to clarify governance Swedbank makes major organisational changes to create simpler and clearer decision-making structures, to facilitate the realisation of the bank’s strategy.

The number of members of Group Management is reduced from 17 to 14.

- Today I introduce a new executive team to develop Swedbank and strengthen trust. Consequently, some executives leave the bank. I also initiate an assessment of the corporate culture in Swedbank, says CEO Jens Henriksson. It is primarily the following areas that are affected by the organisational changes:

Accelerating the development towards becoming an even more digital company
Our ability to apply new technology is crucial in meeting our customers’ expectations regarding digital meetings and services. Group IT and Digital Banking are therefore merged in order to gather expertise within the development of digital services, customer experience and infrastructure. The new unit will be called Digital Banking & IT.

More attractive customer offers
Large parts of Customer Value Management (CVM) is brought closer to the daily banking operations and becomes a part of the business area Swedish Banking, and from there will continue to support the entire Group with customer data analysis as a basis for designing customer offers, among other things.

The cash management, Swedbank Pay and payment infrastructure functions are integrated within the business area Large Corporates & Institutions (LC&I). This is done in order to further strengthen Swedbank’s competitiveness within two important areas of growth throughout the corporate business.

Product responsibility with a holistic approach
In order to strengthen the bank’s ability to advise customers from a holistic perspective regarding both savings, insurance and loan products, the new unit Group Financial Products & Advice is created. By gathering the responsibility for the bank’s financial products for private customers, it will be easier to design customised offers that are based on a holistic approach of the customer's needs.

- By bringing functions closer to customers and paving the way for simpler and swifter decisions, we strengthen our ability to move forward in line with the bank’s strategy. We shall facilitate the everyday life of our customers and to develop even better banking services, says Swedbank’s CEO Jens Henriksson.

New unit for managing investigations
The Anti Financial Crime unit, which was created in April to strengthen the bank’s work against various types of financial crime, continues to coordinate the implementation of the bank’s forward-looking 132-point program and other efforts in order to strengthen the ability to combat money laundering.

The responsibility for the ongoing internal investigation and various external investigations regarding historical shortcomings in the anti-money laundering work will be moved to the new Special Task Force unit. The unit is headed by the bank’s former Head of Treasury Tomas Hedberg, who in this new role reports directly to the CEO.

Recruitments of new Executives
The current chief risk officer Helo Meigas and current head of Baltic Banking Charlotte Elsnitz leave the bank. As of today, Gunilla Domeij Hallros is acting chief risk officer. As of today, Jon Lidefelt is acting head of Baltic Banking. Recruitment of a new chief risk officer and a new Head of the bank’s operations in the Baltics is now initiated. Recruitment of a new head of communications, who will have a seat in Group Executive Committee, is already ongoing.
As a result of the merger of the bank’s product units, the present head of Group Lending & Payments Leif Karlsson will leave the bank under the first quarter next year.

New Group Management
As of January 1, 2020, the following are members of Swedbank’s General Executive Committee:
Jens Henriksson, President and CEO
Anders Karlsson, CFO
Mikael Björknert, Head of Swedish Banking (permanent from January 1, 2020)
Lars-Erik Danielsson, Head of Group Credit
Gunilla Domeij Hallros, Chief Risk Officer (acting, recruitment ongoing)
Anders Ekedahl, Head of Anti-Financial Crime Unit
Johan Eriksson, Head of Group Communication & Sustainability (acting, recruitment ongoing)
Eva de Falck, Head of Group Legal
Ingrid Harbo, Head of Group Compliance
Ola Laurin, Head of Large Corporates & Institutions
Jon Lidefelt, Head of Baltic Banking (acting, recruitment ongoing)
Lotta Lovén, Head of Digital Banking & IT
Carina Strand, Head of Group HR & Infrastructure
Kerstin Winlöf, Head of Group Financial Products & Advice
New members of the Group Management:
Gunilla Domeij Hallros, Acting Chief Risk Officer
Head of BIO Group Risk since 2018. Head of Treasury Analytics & Reporting 2010-2018. Employed since 2010.
Johan Eriksson, Acting Head of Group Communications & Sustainability
Head of External Communications since May 2017. Head of Communications Swedish Banking 2016-2017. Employed since 2016.
Eva de Falck, Head of Group Legal
Chief Legal Officer since 2016. General Counsel Swedish Banking 2010-2016. Employed since 2010.
Jon Lidefelt, Acting Head of Baltic Banking
CFO Baltic Banking since 2017. Executive positions within Group Risk 2013-2017. Employed 2001-2006 and since 2013.

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