Recognise’s appointment of Mambu and its market leading cloud-native solution, will transform and improve banking service levels by enhanced transparency, communication and speed of transactions for SMEs.

Recognise, a subsidiary of the City of London Group, will offer financial services to the UK SME sector and the retail and business deposits market. Subject to the granting of a banking licence, Recognise will target the underserved SME sector. Recognise’s customer-focused technology will enable it to deliver a seamless and enhanced banking experience to this group of dissatisfied SMEs.

Jason Oakley, CEO of Recognise said “For too long SMEs have had to do with below average service levels. We know that speed and flexibility is critical for SMEs and the current SME banking providers are no longer fit for purpose. This is why we have decided to select a cloud-based solution that is modern and open early on our journey.”

Mambu’s distinct composable banking solution will enable Recognise to consistently meet business and customer demands in an ecosystem where changes in technology and customer behaviour are continuous. Composable banking helps banks create modern customer experiences and constantly evolve them to respond to change. This approach allows Recognise to fully realise the benefits of cloud, control how to use the platform to support the offering, while also enabling growth and ensuring the delivery of better banking services to SMEs.

Mambu’s appointment follows Recognise’s decision to select the worldwide leader nCino. Mambu nCino and Recognise will work together to build a technology infrastructure that transforms the SME banking relationship as we know it today. This partnership with Mambu demonstrates Recognise’s commitment in the ambition to enhance the overall experience, without dependencies on legacy and modular technologies.

Monica Velaquez, CTO of Recognise said “We are really excited to work with Mambu and explore the ways in which we can enhance the overall customer (internal and external) experience through a composable architecture. With Mambu we will be able to apply innovation initiatives to build the new foundations of SME banking through the Mambu Core and Mambu Process Orchestrator. It is a pleasure to take forward this partnership with Mambu and embrace the opportunities, new technologies and frameworks that will improve the banking experience for SMEs in the UK. ”

Ben Goldin, CTO/CPO of Mambu said: “It’s been a great opportunity for us to work with Recognise and once again prove the value and power of our composable banking approach. We are enabling Recognise to provide remarkable customer experience to their end-client by combining Mambu with other best-for-purpose partners like nCino and bring the composable architecture to life using Mambu Process Orchestrator. We see this partnership approach as the future of banking technology.”