Velocity Credit Union has a long history of serving the greater Austin area. In recent years, the credit union has focused its strategic efforts on enhancing services for small businesses and creating a better digital experience for members. The credit union chose DNA® from Fiserv to improve loan servicing capabilities for business and real estate, and to facilitate the integration of third-party solutions through the platform’s open architecture.

“To remain competitive, we must offer the best possible digital services to business accounts and individual members,” said Debbie Mitchell, president and CEO, Velocity Credit Union. “Faster integration of the latest market innovations, which is possible with an open architecture platform like DNA, means we can quickly deliver the latest services to members. This helps us stand out and shows the business community and our members that we are invested in them.”

DNA is a modern core account processing platform that provides powerful, built-in commercial servicing capabilities to support business account growth. The platform’s open architecture makes it easier for financial institutions to integrate other solutions, bring products and services online quickly, and add new capabilities using downloadable DNAapps™.

As part of their technology transformation, the credit union also added several integrated solutions from Fiserv including general ledger, item processing and enterprise payments.

“Growth oriented credit unions are increasingly focused on improving offerings for small businesses and entrepreneurial members, in no small part because these areas drive growth and retention across the member base” said Vincent Brennan, president, Credit Union Solutions, Fiserv. “We are looking forward to working with Velocity as it creates value for its members and community with the premier retail and commercial functionality of DNA.”