Stratifyd’s AI-powered platform ingests, analyzes, and visualizes omni-channel customer feedback, uncovering real-time insights. The platform looks at star ratings, surveys, marketplace reviews, call center transcripts, social media content, and many other forms of data.

“CIBC Innovation Banking is excited to work with the Stratifyd team,” said Amy Olah, Executive Director, CIBC Innovation Banking. “Stratifyd has built an innovative and powerful AI platform and is well poised for continued growth.”

“We’re thrilled about this investment as it will help us achieve our goals by giving us the ability to hire top talent to help expand our solution’s capabilities and attract new clients,” said Derek Wang, CEO, Stratifyd. “Debt financing is especially humbling because it shows that an investor not only believes in Stratifyd and our vision for growth, but also sees the value of our platform.”

Customers across a variety of industries, ranging from financial services and healthcare to consumer-packaged goods and retail, use Stratifyd’s easy-to-understand AI insights to improve products and services, increase customer acquisition and retention, and grow revenue

The company was named the second fastest-growing company in the Charlotte, North Carolina area, and has garnered praise from national organizations, including the American Business Awards, Forrester, Forbes, and the Computing AI & Machine Learning Awards - for its exceptional technology, platform, and leadership. Investors include Georgian Partners, Arsenal Growth, and Mount Hopkins Investment Limited.