Charlotte Crosswell is CEO of Innovate Finance, the industry body representing the UK FinTech sector. She has spent most of her financial services career in market infrastructure roles. She has held a number of management positions at Nasdaq and the London Stock Exchange across international capital markets, equities, fixed income, OTC derivatives trading and clearing. Charlotte has been included in the list of top 100 Women in Finance for a number of years.

Mark Parsons is Chief Executive Officer and Executive Director of Coventry Building Society having been appointed to its Board in 2014. Prior to joining the Coventry team, Mark was chief financial officer for retail and business banking at Barclays Bank where he worked for eight years, having joined as managing director of the home finance division of the UK retail bank and later serving as its deputy chief executive.

With their combined expertise in FinTech, capital markets and the retail banking space, Charlotte and Mark will further contribute to the UK Finance Board’s knowledge in both the business and consumer space.

Following his retirement as Chief Executive of Leeds Building Society, Peter Hill has also announced his resignation from the UK Finance Board and its Mortgage Product and Services Board. Peter was previously on the Board of the Council of Mortgage Lenders, one of the six bodies which merged to create UK Finance, and also part of the interim Board which oversaw the banking and finance organisation come into being.

UK Finance acts to enhance competitiveness, support customers and facilitate innovation across the banking and finance industry. It offers research, policy expertise and advocacy as well as operational and project activity to enhance members’ own services where collective activity across the industry is appropriate. The Board, which is led by UK Finance Chair Bob Wigley, has been developed to ensure senior and fair representation across the industry.

Commenting on the changes to the UK Finance Board, Bob Wigley, Chair of UK Finance, said:

“Technology is rapidly changing the landscape of the banking sector and the way in which financial firms operate. Charlotte’s expertise in the FinTech arena, combining technology with more traditional banking channels, alongside Mark’s broad-ranging experience across the retail banking sector, adds significant expertise to the UK Finance Board.

“As the trade association for the banking and finance industry, we champion a thriving industry which acts in the best interests of consumers, businesses and wider society. The Board looks forward to working with both Charlotte and Mark to continue promoting a strong and representative banking and finance sector that underpins a healthy national economy.

“And, as we welcome new representatives, we would also like to express our gratitude to Peter Hill who is stepping down following the announcement of his retirement as Chief Executive of Leeds Building Society. Over the last few years, Peter has made a significant contribution to the mortgage industry - as a Board member of the former Council of Mortgage Lenders as well as being a member of the interim Board which was responsible for the creation of UK Finance. In the last 18 months, he has played a critical role in the development and success of UK Finance alongside his fellow Board members and we will miss him and his valuable contribution.”

Charlotte Crosswell, CEO, Innovate Finance, said:

“We are seeing an increased cross-pollination between the technology and finance sectors and the resulting innovation drive is impacting financial services every day. I am excited to help UK Finance reflect on the role of FinTech and the changing face of financial services, as the future will increasingly be dependent on the growth and interaction of these non-traditional areas.

Mark Parsons, Chief Executive and Executive Director of Coventry Building Society said:

“I’m delighted to be joining the UK Finance Board. Financial services are changing rapidly as new ideas and technologies bring new ways of working. We must not lose sight of what matters to our customers and ensure that we provide the value, service and security they need.’