The bank, based in Johnson County, IN, is converting to CSI’s NuPoint® core processing solution in order to offer its customers more robust omnichannel banking solutions, as well as to gain a more responsive technology partner.

Mutual Savings Bank turned to CSI to obtain a seamless and integrated banking experience, with a customer-centric focus, that will position the bank for continued growth. According to bank executives, the conversion to CSI NuPoint offers its customers a consistent and unified banking experience through all channels. The bank also expects to achieve additional operational efficiencies through such enhanced banking features as a streamlined input process and the ability to provide daily analysis reports.

Bank executives also cited CSI’s responsive and personalized service philosophy as a key factor in their decision.

“Our partnership with CSI stemmed from our need to enhance our digital technology in order to remain a relevant community bank for our customers,” said David Coffey, president and CEO of Mutual Savings Bank. “With this partnership, we will be able to provide a seamless experience with improved digital banking tools in a responsive and integrated environment. Additionally, we purposely sought out a company that truly understands our values and will focus on supporting our staff and customers with quality products and services.”

In addition to CSI’s cloud-based core and omnichannel solutions, Mutual Savings Bank will take advantage of additional CSI solutions, including card services, regulatory compliance services, CRM and business intelligence. These tools will prove valuable to Mutual Savings Bank as it continues to grow and improve efficiencies for its customers.

“At CSI, we understand how important integrated, digital-focused solutions are to our customers’ growth strategies, which is why we strive to deliver both the technology and the support banks need to remain competitive and relevant,” said Steve Powless, CSI’s chairman and CEO. “We are excited about our partnership with Mutual Savings Bank, and we look forward to helping them achieve their goal of being an innovative, service-centered leader in their community.”