Aldermore extends processing contract with Newcastle Building Society

Source: Newscastle Building Society

Newcastle Strategic Solutions, part of the Newcastle Building Society Group, today announces that it has extended its existing contract with Aldermore to continue to manage its retail savings portfolio from its North East base.

Aldermore is an award winning specialist lender and savings bank, offering a range of successful savings products and business finance solutions. It is one of the largest and most long standing clients of Newcastle Strategic Solutions, the UK’s leading provider of savings management services, having been a client for nine years.

Newcastle Strategic Solutions manages over £5bn in retail customer deposits on behalf of the bank which was established in 2009. Aldermore has grown significantly in recent years, and now employs around 1,000 people.

Michelle Boylan, head of retail savings operations - Aldermore, comments: “Since 2009, we have been proud to partner with Newcastle Strategic Solutions on our retail savings business.

“Their people, processes and systems have enabled us to continue to deliver a seamless customer service, whilst quickly growing a stable and valuable savings franchise for our business. We’re looking forward to building on this relationship over the forthcoming years.”

This announcement marks the end of a very successful 12 month period of contract renewal for Newcastle Strategic Solutions, paving the way for continued growth and success of the business, whose fully automated on-line savings capability enables customers to open a savings account in minutes.

Phil Grand, managing director - Newcastle Strategic Solutions, said: “We are delighted that Aldermore has renewed their contract with us yet again, reflecting the strength of relationship and service provided.

“We believe it is a great endorsement of the services we provide to deposit takers.”

Newcastle Strategic Solutions manages accounts for some of the UK’s leading savings providers, offering a fully managed end-to-end savings solution or hosted systems available on a modular basis. The business continues to invest in its systems to help partners succeed in a digitalised future.

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