Together with NYMBUS, Inspire will lay the foundation for its next chapter of expansion, reaching new members beyond its physical branches and providing innovative digital experiences members expect.

“In order to deliver the enhanced experience and competitive, digital financial products our members ask for, it was clear our legacy core was setting us up to fail,” said Jim Merrill, President/CEO of Inspire Federal Credit Union. “Its inflexibility required us to engage with too many different vendors, leading to a host of workflow issues and member experience challenges.”

Formerly known as Bucks First Federal Credit Union, Inspire is a progressive financial institution with $165 million in assets that has been serving the needs of the community since 1936. Under the direction of President/CEO Jim Merrill, the credit union has pursued a focused and aggressive approach to relationship-based banking and now serves over 15,000 members. Replacing its legacy core with NYMBUS will help further transform the way Inspire reaches and serves its expanding membership, while yielding significant increases in employee productivity and operational savings.

“Inspire will eliminate 15 technology vendors after we convert to NYMBUS,” Merrill added. “And, we will deliver a much more intuitive user experience to better compete with larger financial institutions and new fintech companies that have entered the market.”

NYMBUS’ digital-first product suite is built with an open architecture and flexible application programming interfaces (APIs), which will allow Inspire to rapidly offer new products and services to market.

“Today’s financial institutions risk extinction if they don’t adapt to the disruption of digital innovation,” said NYMBUS President David Mitchell. “Inspire has recognized the scale of this disruption and embraced a digital-first view of banking. We are incredibly excited to help Inspire transform its operation, which will ultimately lead to greater growth.”

NYMBUS’ product suite is delivered in a private-cloud environment providing the enhanced security and fraud protection financial institutions require in today’s digital age.

• SmartCore® provides a holistic, turnkey core banking platform. Its secure, private cloud is scalable and supports expansion plans for introducing new products and services, while enabling effective compliance with today’s stringent regulatory environment.
• SmartDigital™, its internet and mobile banking suite, will allow Inspire to ultimately serve its current and future members with a digital banking experience that is easily accessible at any time and through any device.
• With SmartPayments™, NYMBUS will simplify Inspire’s debit card program by managing the flow of authorizations and transactions, and provide real-time fraud protection with a dynamic neural network to adapt to emerging fraud threats.