VSoft showcased these new features at its annual client conference, VISION, held in Atlanta May 8-10.

VSoft showcased a natural language processing engine, which powers Arya’s new live chat functionalities by consolidating input channels to enable a comprehensive cross-platform response set. This allows financial institutions to engage with account holders via multiple channels such as chatbots, SMS, Facebook Messenger or smart assistants. VSoft also redesigned CoreSoft to run using HTML and the latest Angular technology, further enhancing the overall functionality and flexibility of the system. Additionally, VSoft has expanded the archive and research capabilities of its OnView solution to retrieve processed ACH transactions. VSoft also announced that in the near future, OnView will support the retrieval of wire transfers and real-time payments.

For more than 20 years, VSoft has served the financial industry with its platform-based core, payment and digital banking solutions, cementing the company’s reputation as a trusted service provider for banks and credit unions of all sizes. As the needs of financial institutions shift and consumer expectations evolve, VSoft has consistently adapted its solutions to deliver the utmost value for users, which has contributed to its significant growth over the years.

“VISION is our opportunity to highlight the latest feature functionality in the VSoft product suite and showcase what’s next for our company,” said Murthy Veeraghanta, chairman and CEO of VSoft. “We are thrilled to host our clients at this annual event, where we strive to provide a meaningful experience through insights from industry experts, networking opportunities and engaging sessions on best practices that ensure attendees have the necessary resources to solve any challenges they face, now and in the future.”