Financial Objects plc, a leading provider of advanced banking and financial services software solutions, has been selected by Capital & Credit Merchant Bank and its subsidiaries Capital & Credit Securities Limited and Capital & Credit Fund Managers Limited (CCMB), one of Jamaica's most profitable and fastest growing merchant banks, for its activebank Wealth Manager.
Implemented at its Kingston headquarters, the solution will enable CCMB to access up-to-date client data and use sophisticated portfolio management tools at anytime in any location, ensuring CCMB provides the most efficient and satisfactory service to its high net worth private clients.
As a leading Caribbean merchant bank, CCMB prides itself on offering high quality fund management services and first class customer service. In order to enable its relationship managers to focus on maintaining personal customer service, CCMB required a solution to streamline the time-consuming process of obtaining, checking and collating client data.
activebank Wealth Manager captures and collates client data including client investment portfolios and cash accounts from multiple departments throughout CCMB, into a central repository. From there, CCMB's relationship managers can download all required data securely to their laptops, giving them the added flexibility to access client data wherever and whenever their clients wish to meet. activebank Wealth Manager enables CCMB’s relationship managers to display, analyse and manipulate the data during client meetings, providing a faster, more efficient and client-friendly portfolio management process.
"Financial Objects' activebank Wealth Manager enables us to offer an enhanced customer service to our clients by providing our relationship managers with instant access to up-to-date client and investment information," said Curtis Martin, Deputy Group President of Capital & Credit Financial Group and President and CEO of Capital & Credit Merchant Bank. "It will help them more easily view and propose appropriate solutions from our offerings to suit the client's investment needs, and it is scalable enough to support our business growth."
Having real-time access to data will enhance CCMB's customer service but presentation of the data to high net worth clients is also an important part of personal service. With activebank Wealth Manager, CCMB's relationship managers can show their clients a complete picture of their funds alongside their other investment portfolios and cash accounts at the bank anytime, anywhere. Additionally, activebank Wealth Manager provides improved client reporting by issuing high quality statements and details of their investments.
Stewart Foster, Director of the Activebank Division at Financial Objects said, "CCMB is Financial Objects' first activebank Wealth Manager customer in the Caribbean and is a great example of how our software application platform can be deployed in a wide range of international markets. We strongly believe that CCMB will benefit from our advanced wealth management solution by having a state-of-the art portfolio management process in place that will enable them to enhance customer service and maintain a personal service as their business grows."
activebank Wealth Manager supports both private banking and institutional clients. The solution delivers value across the full business lifecycle of an asset manager, from asset allocation to ongoing portfolio management, risk and performance measurement and high quality client reporting.
As a Microsoft-based solution, activebank Wealth Manager is a low cost low risk solution that is quick to implement, enabling smaller asset management firms to introduce compliant technologies to their business processes.