The IP telephony deployment is considered to be one of the world's largest to date.

When the financial institution embarked on a cost-savings initiative to replace its traditional phone system with VoIP, the company turned to InfoVista to ensure reliability and quality of service. InfoVista will deploy its service-centric performance management solution for IP telephony, VistaInsight for IP Telephony, beginning immediately at four pilot sites dispersed across the U.S. At the end of a three-year phased deployment every employee in the organization will use VoIP as their primary voice communication system. The deployment will encompass 177 Cisco CallManagers and 100,000 individual phones.

"This deployment marks a milestone for InfoVista in the enterprise market," said Gad Tobaly, chief executive officer, InfoVista. "As the IT organizations and networks of global enterprises grow and rival those of tier-two service providers, companies trust InfoVista's leadership delivering carrier-class performance for business-critical IP services. This win solidifies the company's position as the performance management vendor of choice among the world's largest, most complex organizations."

The financial institution evaluated a wide range of vendors for its VoIP undertaking. For proactive, preemptive performance management, InfoVista surpassed competition based on four key attributes: solution comprehensiveness, hardware-vendor agnosticism, cross-silo service-centric approach and proven track record in both large enterprise and service provider environments. InfoVista was also the only vendor evaluated that could adequately support IP Telephony performance at the network, server and application levels. Supporting performance across infrastructure levels reduces the complexity of deployment and the impact on enterprise IT resources.

InfoVista also employs a uniquely proactive approach to management. Unlike fault management technologies which react to and report on service degradations in progress, VistaInsight for IP Telephony provides predictive, preemptive capacity planning, monitoring and reporting that allows organizations to identify and troubleshoot potential problems before disruptions occur.

InfoVista's deployment encompasses support and services surrounding VistaInsight for IP Telephony as well as training for a cross-departmental team of end users, engineering and operations staff and management team members.