20 February 2018
visit www.nextgenbanking.co.uk/

Tesco Bank adds card blocking feature to mobile app

08 August 2017  |  5592 views  |  0 Source: Tesco

Tesco Bank is to make it easier for customers to report their card lost or stolen by adding a new ‘block / unblock’ feature to the Bank’s Mobile Banking App.

With over 300,000 customers contacting the Bank over the last year to report their card lost or stolen, customers can now use the Mobile Banking App to quickly and easily block their card ensuring that it cannot be used further, while keeping their account active. Customers who subsequently find their card again can also easily unblock it via the app or cancel their card completely and order a replacement card if required.

Grant Bourbousson, Digital Director at Tesco Bank, said: “We want to make banking as easy as possible for customers. Millions of credit card customers across the UK contact their bank each year to report a lost card only to find it again. By allowing our credit card customers to block their card with just the tap of a button on their phone, this new feature takes the hassle and stress out of those occasions when you think you’ve lost your card, only to find it a little later. It is just another example of the innovative new features we are delivering to help customers manage their money using our Mobile Banking App.”

Tesco Bank’s Mobile Banking App offers customers a number of innovative features to help them manage their finances quickly and easily, including:
• Balance Peek, which enables customers to view the balance on their selected accounts quickly and easily, without having to go through the full login process
• Fingerprint login with Touch ID and Android Fingerprint
• The ability for credit card customers to manage their credit limit
• The ability for customers to set up, edit or cancel their Direct Debit payment to their credit card
• A calendar which enables current account customers to see how their spending changes month to month
• An unauthorised overdraft alert feature to help current account customers avoid account fees

Comments: (0)

Comment on this story (membership required)

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.swift.com/your-needs/instant-paymentsvisit www.nextgenbanking.co.ukVisit www.vasco.com

Top topics

Most viewed Most shared
Saudi central bank provides sandbox for banks to try out Ripple techSaudi central bank provides sandbox for ba...
11672 views comments | 16 tweets | 12 linkedin
ABN Amro moves escrow accounts to the blockchainABN Amro moves escrow accounts to the bloc...
9283 views comments | 15 tweets | 13 linkedin
ECB launches staunch defence of cashECB launches staunch defence of cash
9120 views 10 comments | 22 tweets | 26 linkedin
Coinbase and Visa at loggerheads over erroneous charges on customer crypto accountsCoinbase and Visa at loggerheads over erro...
7770 views comments | 13 tweets | 11 linkedin
FCA explores creation of global sandboxFCA explores creation of global sandbox
7192 views comments | 19 tweets | 18 linkedin

Featured job

Competitive base + commission + benefits
New York City, NY - USA

Find your next job