Live since November 2016, SWIFTSmart is an interactive, cloud-based educational service that provides SWIFT customers with a training solution adapted to today’s training challenges. From large global communities to smaller niche players, training content needs to be disseminated across the globe in a universal, effective, efficient and flexible way, and with minimal disruption to day-to-day business activities. As a cloud-based service, SWIFTSmart is accessible anytime, anywhere and from any device, allowing customers to get introduced to SWIFT, grow their existing knowledge or get the latest information on key industry topics like security and compliance.

Today, over 12,000 users representing more than 4,000 financial institutions globally are using SWIFTSmart. With its user base on the rise, SWIFT is regularly adding new learning modules in various languages as well as improving the platform’s features. In 2017, SWIFT will publish 80 new learning modules covering topics like corporate actions, ISO 20022 adoption, cyber-security and real-time payments innovation. In parallel, SWIFTSmart users will also experience an updated version of the platform, which will include a set of new social and interactive features, such as a customisable homepage, group discussions with colleagues, ratings of courses and influence on the catalogue. SWIFTSmart version 2.0 will be available as of July 2017.

“SWIFTSmart is the cornerstone of SWIFT’s entire training portfolio and can be complemented with tailored trainings or certification programmes,” says Dana Brants, Head of Services Marketing, SWIFT. “eLearning is about getting the most qualitative and accurate learning material in the hands of our community, in an attractive and interactive way. SWIFTSmart delivers that experience and offers a highly flexible, qualitative and personalised eLearning experience for all of our customers, whether they are in the office or working remotely in different countries.”

With more than 200 online courses, how-to videos, exercises, quizzes and games currently available, SWIFTSmart offers customised training programmes and individual modules, from introductory to expert level, covering topics such as: basic knowledge about SWIFT, SWIFT software and connectivity, security and audit, message standards for payments, treasury, trade and securities, and compliance and shared services. Access to the platform is available to all employees of SWIFT-connected organisations and registered providers, and requires no software installation. Users simply need to log in through their swift.com account.