İşbank brings end to end 'digital e-mortgage experience'

Source: Isbank

Having developed many products and services that served as milestones for the Turkish banking sector throughout its long history, İşbank continues its innovations in line with digital vision defined as being a lifetime partner to customers, designing an end to end digital banking experience and creating additional value for each and every single customer’s lives.

Today, as the leading private bank of Turkey, İşbank introduces a digital mortgage process to the users in isbank.com.tr/ “instant transaction” area. With this innovative digital mortgage process, İşbank provides a secure, reliable, fast and easy digital e-mortgage experience independent of time and space. Also, İşbank gives a new digital point of view to the sector.
1-İşbank presents a new digital platform where users can follow up credit pre-approval, actual appraisal and overall credit process 7/24.
Thanks to this innovation in isbank.com.tr/“instant transaction” area, users’ mortgage applications are pre-approved within few seconds. Moreover, users can upload title deed image and pay the appraisal fee online to start the appraisal process.
2-İşbank helps users not only financing their houses but also finding their dream homes based on their Zingat life score, wwww.zingat.com, a smart real-estate digital platform

Users can easily reach the details of the house offered according to their Zingat life scores through the website which is based on their preferences and lifestyle as well as apply for a digital e-mortgage.

3- Through all this process customers can communicate with a dedicated team of Customer Representatives who will assist them at any stage of their mortgage experience

Through the process, the "Call me" button on the screen allows customers to get help on any issue by specialized expertise, who can also follow the process and proactively deal with the customer when they need help. In addition, feedback is provided via sms or e-mail at every step of the process.

4- Whether you are an İşbank customer or not, you can benefit from this application

It is not necessary for the users to log in to İşbank’s system to take advantage of these innovations, or even to be a customer of İşbank. With this feature, the service scope of the application is not limited to only İşbank customers, it is open to all users to experience.

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