Rakuten Deutschland GmbH, a subsidiary of the Japanese platform Rakuten Inc., is a shop software for merchants and a marketplace for end customers in a single solution which also handles payment processing. More than 7,000 suppliers currently use the multi-award-winning e-commerce platform to sell over 22 million products. The marketplace operator assumes responsibility for the whole process for all connected merchants, from receipt of order to payment.

In order to better support merchants in terms of customer retention, the collaboration has now been expanded with regard to its technology: from now on, merchants can offer payment via JCB and Diners credit cards, including the safety features J Secure and Diners’ ProtectBuy.

Frank Hümmer, CPO at Rakuten Deutschland GmbH: “We have already been relying upon Wirecard AG’s payment offers for about ten years now. By offering additional services, merchants and consumers can benefit at the same time, as now even more international payment processes and risk management processes are available. With this, we as a marketplace can cater to even more payment needs in future.”

Marion Laewe, Vice President Consumer Goods at Wirecard: “Digital marketplaces such as Rakuten have revolutionised the retail sector with their aggregation model, which brings buyers and sellers together. As a payment service provider and acquiring bank, we positioned ourselves in this exciting environment early on and can now provide tailored offers.”