Servus Credit Union, the largest credit union in the province of Alberta, turned to FIS for a full complement of credit card services including processing, loyalty, fraud detection and prevention, as well as card production and personalization. The move to FIS was due in part to the credit union’s needs of a broader payment strategy, giving Servus Credit Union more control over their credit card strategy and delivery in order to enhance their member experience.

“Financial institutions are increasingly looking for ways to expand their offerings to meet the growing needs of consumers,” said Anthony Jabbour, chief operating officer, Banking & Payments, FIS. “Partnering with FIS will allow Servus to continue to build its payment capabilities in ways that allow it to continue its top-notch service to members and deepen relationships with them for the future.”

"FIS can provide Servus the flexibility, support and leading-edge tools and technologies we need to meet our members' needs," said Caroline Ziober, chief operating officer, Servus Credit Union. "We're excited to partner with them to build even better payment options."

Headquartered in Edmonton, Alta., Servus Credit Union is Canada’s second-largest credit union. It is member-owned and community-based, with almost 390,000 members and more than 100 locations across Alberta.