Liberty Bank purchases additional Diebold Opteva drive-up ATMs
13 April 2004 | 688 views | 0
Diebold, Incorporated (NYSE: DBD) today announced that Dayton, Ohio-based, Liberty Savings Bank, the first customer to install Diebold's Opteva 740 drive-up automated teller machine (ATM), is now installing 24 additional Opteva drive-up units, along with Diebold's Web Content Server Solution across its branch network.
Diebold's Opteva 740 is the most versatile drive-up ATM in the industry, and can easily be configured in a variety of ways. It can serve as a cash dispenser for fast-cash lanes, an advanced-function ATM, or it can be upgraded with full-deposit automation functions, allowing financial institutions to deploy the terminal in a way that best meets its needs.
"Opteva better allows us to provide the kind of service our customers are requesting at the ATM," said Marylyn Anderson, senior vice president of Retail Support Administration at Liberty Savings Bank. "In addition to the positive customer feedback, branch associates were pleased with how easy it is to conduct service and maintenance functions with Opteva. Diebold has met their commitment to making Opteva easy to own and operate, from installation through training and servicing."
All the Opteva units purchased by Liberty Savings Bank will be configured with Diebold's new Web Content Server Solution. This allows the bank to make marketing to their customers easy and convenient by targeting and delivering real-time marketing content to inform their customers of products and services that specifically meet their needs. Web services also allows financial institutions to provide a more tailored user interface capable of delivering personalized transactions, including custom fast cash amount, language preference, receipt preference or favorite transactions. By anticipating customer preferences, transactions are simplified, resulting in a more efficient use of time. It also provides the ATMs with text-to-speech capability for voice guidance, which replaces the pre-recorded sounds with plain text-controlled speech that is spoken when a screen appears.
The Opteva 740's open architecture provides significant advantages to financial institutions by allowing them to more easily and quickly integrate future technologies. Diebold's Intelligent Depository Module (IDM) accepts a check deposit without the use of an envelope, and the bulk note acceptor can accept a stack of 100 notes, offering immediate authentication and credit to consumer accounts. These features increase the accuracy and speed of transactions and allow financial institutions to migrate deposit transactions to the ATM, offering more convenience to consumers.
"The Diebold Opteva platform, powered by Agilis software, gives our customers the modularity, upgradeability and flexibility needed to meet their needs as they evolve," said David Bucci, senior vice president of Diebold's Customer Solutions Group. "The Opteva 740 offers customers a new generation of self-service solutions that take into account the ATM technology, software solutions, services and support necessary for financial institutions to thrive in today's marketplace."