19 October 2017

Scotiabank opens new 'Solutions' branch

09 November 2016  |  2564 views  |  0 Source: Scotiabank

Scotiabank proudly opened the doors of a new Scotiabank Solutions branch at 1 Victoria Street in Kitchener today.

This branch, managed by Peter Ly, is the second Scotiabank Solutions branch in Canada. It follows the opening this summer of two new branch formats designed to provide customers with a banking experience that meets their ever-evolving banking needs.

"Our new branch formats were effectively designed by our customers to build an even better bank, and meet our customers' evolving needs," said Rob Jones, District Vice President for the Ontario Central West district at Scotiabank. "Our new branch formats are designed to complement the existing network of branches and other banking channels, providing customers with a choice in how they do their banking. Scotiabank Solutions branches are innovative advice and learning branches for customers who come to the branch for financial advice, to work alongside a Scotiabank Advisor, and to learn and explore the services and tools available to help them reach their financial goals."

Scotiabank Solutions branches offer financial learning and advice. November is Financial Literacy Month in Canada -- the ideal time to launch the Scotiabank Presents series at the new Scotiabank Solutions branch in Kitchener. Scotiabank Presents offer financial education and literacy to all members of the Kitchener-Waterloo community with free financial classes. The classes are tailored to beginner, intermediate, and advanced levels and focus on a variety of topics, such as how to save an extra $100 a month, planning to buy your first home, and a student's guide to managing money. Through financial education, and tailored, personalized advice, Scotiabank is working alongside Canadians to help them become better off.

Our Scotiabank Solutions branch format also offers:

Innovative digital tools to empower Canadians to improve their finances;
ABMs with US cash withdrawals, the ability to select your choice of cash denominations, and envelope-free deposits with an image of the deposited cheque printed on each receipt;
Shared space where customers can work together with Scotiabank Advisors to build their financial plan to become better off;
New hours tailored to the customers' needs in the community, and more.

Scotiabank partnered with IDEO, a human-centred design firm, to create modern branch formats that will meet the banking needs and expectations of customers today and into the future. These innovative, customer-focused new branch formats have been rolled out in Canada, Mexico and Peru to complement the existing network of branches and other banking channels to provide customers with a choice in how they do their banking.

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