The insurer has selected Guidewire PolicyCenter® and BillingCenter®, as well as Guidewire Rating Management™ and Guidewire Client Data Management™, for underwriting, policy administration, billing, rating and client data management. The initial deployment will be across new policies and will aid customer support staff in relation to those policies.

ConTe.it means to maintain its track-record for innovation and ensure its ability to launch new products in response to changing market need. It chose the Guidewire platform to underpin this business momentum and its goal to grow market share with scalable and adaptable functionality. In addition, it sought policy and billing systems that would integrate and operate together easily and simply.

“As a first mover in direct online insurance for the Italian market since 2008, our aim is to continue to develop innovative products for our customers,” said Paolo De Totero, programme manager and business leader of the project, ConTe.it. “Our choice of Guidewire will allow us to ensure a flexible product development process and speed to market now, and into the future with, of course, a focus on telematics. This is an important feature already in the Italian market, where more than 15% of policies are telematics based.”

Guidewire software will enable ConTe.it to:
• Extend more effective customer service;
• Offer enhanced customer choice with adaptable insurance products;
• Operate a full-feature billing system, making accounting operations easier and leaner; and
• Manage new and changing payment methods, in line with the market demand.

“We want the very best platform to assist us in responding faster and more efficiently to the varied and complex needs of our customers,” commented Giuseppe Terzano, IT project management officer, ConTe.it. “PolicyCenter offers very valuable out-of-the-box features that will support us in this service. Moreover, and together with BillingCenter, it will help us in evaluating and deciding upon new business strategies.”

“We appreciate ConTe.it’s decision to choose Guidewire core systems,” said Keith Stonell, managing director, EMEA, Guidewire Software. “The number of industry awards received by ConTe.it this year already, in regard to service levels and rating, defines them for their high standards. We look forward to working with them as they continue to transform their business and take it to the next level.”