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US retailer Kohl’s rolls out mobile payments service

05 October 2016  |  2598 views  |  0 Source: Kohl’s

Kohl’s (NYSE: KSS) announced today the nationwide launch of Kohl’s Pay, a convenient mobile payment option which integrates the Kohl’s Charge private label credit card into the popular Kohl’s mobile app.

Kohl’s Pay allows the more than 25 million active card holders across the country to pay for their in-store purchases with their Kohl’s Charge card directly from their mobile device. Kohl’s Pay also brings customers the added convenience of seamlessly applying their Kohl’s offers, Kohl’s Cash and Yes2You Rewards with a single transaction right from the mobile device at checkout.

“Kohl’s Pay truly redefines convenience for our loyal Kohl’s Charge customers by simplifying the checkout and payment experience – making it easier than ever to shop in store this holiday season,” said Ratnakar Lavu, Kohl’s chief technology officer. “We’re combining value and convenience by bringing together the incredible savings opportunities that our customers love like Kohl’s Cash and our Yes2You Rewards loyalty program with the ability to pay with a Kohl’s Charge, all from your mobile device.”

Integrated Commerce Experience

With Kohl’s Pay, savings opportunities are organically built into the experience, allowing customers to automatically redeem offers, Kohl’s Cash and Yes2You Rewards that are saved in their mobile wallet and pay for their purchases with their Kohl’s Charge in one transaction. Additionally, every Kohl’s Pay transaction is stored on customers’ mobile devices allowing them the opportunity to easily make a return or an exchange right from the Kohl’s App.

How It Works

To use Kohl’s Pay in store, Kohl’s customers can simply save their Kohl’s Charge information to Kohl’s Pay within the Kohl’s App on their iOS or Android device. To pay for their purchase at checkout, customers can launch the Kohl’s App and select Kohl’s Pay from the menu options to bring up the Kohl’s Pay QR code reader. Once a QR code appears on the customer display at point of sale, customers can scan the code using their mobile device, apply their savings offers and Kohl’s Cash then tap approve to complete their transaction using Kohl’s Pay.

Kohl’s Pay, as part of the Kohl’s mobile app, is the latest offering in Kohl’s ongoing commitment to create an easy omnichannel shopping experience. The Kohl’s mobile app, with more than 14 million downloads to date, is available to all shoppers and features the option to scan and store Kohl’s gift cards, Kohl’s Cash and savings offers and easily manage and redeem Yes2You Rewards points in the mobile wallet for easy access at checkout. In addition to
browsing and shopping by category, customers will experience Store Tools, a store mode for Kohl’s mobile app providing a more customized in-store shopping experience.  

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