MoneyGram (MGI) announced today the launch of MoneyGram MobilePass, a new digital money transfer service designed to provide the ultimate customer experience by making transactions faster and more convenient for customers and agents.
MoneyGram MobilePass allows customers to stage a transaction on a mobile device or online and pay for the transaction at one of MoneyGram's thousands of locations across the United States.
Customers can easily access MoneyGram MobilePass online or from a mobile device at moneygram.com/mobilepass. To stage a money transfer, users simply fill in the sender and receiver information, add the amount they wish to send, choose from a list of thousands of participating MoneyGram locations, and then go to their selected store to pay for the transaction.
"We are excited to launch this new innovative service that saves time and simplifies transactions for both our consumers and agents," said Alex Holmes, MoneyGram's chief executive officer. "MoneyGram MobilePass provides a significantly improved user experience, enabling our customers to decide when, where and how they send money to their family and friends. Knowing our customers, understanding their needs and meeting their expectations drives our product innovations."
The introduction of MoneyGram MobilePass is another example of MoneyGram's continued investment in transforming the customer experience through timely and relevant digital innovations.
"From our mobile wallet and account deposit expansions around the world, to our award-winning kiosks and our new Money Transfer as a Service offering, MoneyGram continues to merge the physical and digital worlds to make money transfers easier. MoneyGram MobilePass will be expanding further across the U.S. network and internationally in the coming months," added Holmes.
The U.S. is the largest remittance send market in the world. According to the World Bank, more than $56 billion was sent from the U.S. to other countries in 2015.