Sustaining the success of a growing branch network is nearly impossible without a system in place to streamline information across management teams and departments, which is why Malvern National Bank recently implemented Banc Intranets’ BancWorks® employee portal.
With more than $500 million in assets, the Malvern, Ark.-based bank recently expanded into Central Arkansas, opening two new branches in Little Rock and Conway since 2014. “We are growing quickly and our previous system lacked the process efficiency that is conducive to long term success,” said Betty Arivette, SVP and IT manager at Malvern National Bank.
“BancWorks is a powerful tool that streamlines all of our information across the various management teams and departments. It’s strengthened our hiring and training processes, which allows us to focus on the day-to-day operations with much more ease.”
After evaluating multiple solutions, Malvern selected BancWorks for its user-friendliness and Banc Intranets’ experience and thorough understanding of the banking industry. Implementation and training was completed in less than 90 days and, in addition to maximizing the level of organization, Malvern National Bank says the intranet has increased creativity and communication across its branch network and that employee feedback has been overwhelmingly positive.
“Sustaining the success of a growing branch network is nearly impossible without a system in place to manage the storage and exchange of documents, policies and general information,” said Mark Anderson, CEO of Banc Intranets. “Malvern National Bank recognizes the importance of internal efficiencies and how critical they are to supporting business in existing markets, while fostering growth in new ones.”