TransPecos Banks selected IBT to upgrade its core processing platform and in the process, found a like-minded strategic partner.
Following a months-long hunt and seemingly endless research into a new core provider, TransPecos’ seminal moment was at IBT’s annual User Conference. There, bank personnel saw firsthand that IBT is significantly different than big box providers, and that the core values of both organizations are in direct alignment. Emphasizing integrity, prioritizing customer service, and fostering innovation permeate the work environments.
These principles not only benefit customers and staff, but spread into the communities these companies serve. “At IBT, the cornerstone of our business is personal investment in client relationships, and support through every step of the design, implementation and training process,” said IBT CEO Mark Dittman.
i2Core, IBT’s state-of-the-art core processing platform, will advance technology at all four TransPecos Banks locations. The real-time digital banking environment with platform automation improves operations, reduces costs, and mitigates risk.
The integrated peripherals and user-friendly interfaces of IBT’s i2Suite also stood out to the bank. Jeff Weaver, TransPecos Banks President and CEO said, “Easy-to-use, standard reports that are incorporated into the system will be a huge plus for us, and will make it much faster and simpler to gather data. Call report preparations, for example, used to take multiple manual downloads and formatting, but now we will be able to produce timelier and more accurate reporting. I see why ‘integrated’ is in your company name!”