Source: Global Crossing
Global Crossing (Nasdaq: GLBC) today announced that Van Ru Credit Corporation, one of the nation's largest privately held receivables management companies, has selected Global Crossing as its sole provider of telecommunications services for an additional five years.
A customer since 2003, Van Ru relies on Global Crossing's robust portfolio to grow its call center operations and to serve its extensive clientele in demanding fields including healthcare, government, education, energy, telecommunications and financial services.
Van Ru's expertise in collections and call center management makes it a leader in its industry. The company required a service provider who understood its needs and could deliver targeted, cost-effective solutions. Global Crossing's ability to seamlessly deliver its services around the world provided an additional advantage.
"It's absolutely critical for us to have a best-of-breed provider that understands what drives our business," said Chris Boisaubin, Van Ru's chief information officer. "Global Crossing has consistently come through for us, with aggressive cost efficiencies and exceptional quality of service across the board."
"As our customers grow their businesses, we focus on serving them with the solutions that best meet and support that growth," said Paul O'Brien, Global Crossing's executive vice president, global enterprise and collaboration services. "We're delighted that Van Ru continues to depend on us for efficient, reliable services that address their complex requirements."
Global Crossing's integrated product portfolio and fully meshed private network meet the specific needs of high volume call centers. Van Ru can leverage Global Crossing's proven global network to achieve cost reduction, improved productivity, unprecedented security and streamlined network design.
Van Ru leverages Global Crossing's IP VPN service for its corporate data transmission needs, including wide area network connectivity for its multiple call centers. "Global Crossing provides one of the highest performance and most versatile IP VPN solutions currently in place, with true global reach, scalable connectivity, multiple access options, redundancy and supports the convergence of corporate data, voice, IP video and Internet access, all over a single connection," added Boisaubin.
Van Ru Credit Corporation also selected Global Crossing's Direct Dial Services (DDS) for its mission-critical voice service to customers around the world. Backed by industry leading 24x7 customer support, DDS delivers high-quality, long distance voice connections over the company's fiber-optic network.