Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, announced today that Intracoastal Bank, a $266 million financial institution with offices in Palm Coast and Daytona Beach, Florida, has enhanced its small business banking services with the addition of Mobiliti BusinessT, a mobile banking solution designed for the unique needs of businesses.
Intracoastal Bank has successfully differentiated itself in a crowded and competitive market by offering technologically advanced solutions combined with exceptional service, which has resulted in substantial growth since the institution opened in 2008.
The bank, which serves both retail and business customers, already offered MobilitiT and Mobiliti: Tablet for retail customers, and has now added Mobiliti Business to meet the needs of busy small business owners and staff who are increasingly working remotely and relying heavily on their smartphones. As a private bank, Intracoastal focuses on serving highly sought after businesses such as doctors, lawyers, accountants and real estate agents. Innovative technology is a must in competing for and serving these customers.
"Our focus on offering innovative technology combined with excellent customer service has allowed us to stand out among not only other community banks, but also the larger regional and national banks in our market," said Cheryl Tanenbaum, Chief Financial Officer, Intracoastal Bank. "We chose to work with Fiserv because they have the best technology available, and that's what we want to offer to our customers. Intracoastal Bank is invested in our customers and our community, and adding Mobiliti Business allows us to provide an additional service that is in step with the way people live and work today."
According to a recent report from Raddon, a Fiserv company, nearly half of small businesses are using mobile to add a new dimension to their day-to-day operations, including on-the-go approvals and decision making. Also, commercial clients, especially younger ones, are looking for the convenience and 24/7 accessibility provided by mobile banking. Mobile banking is used by
66 percent of millennial-led businesses, and 58 percent of firms led by members of Gen X.